FAQs
What is the primary responsibility of a New Logo Account Executive at ServiceNow?
The primary responsibility of a New Logo Account Executive is to identify new business opportunities by strategically navigating a targeted set of prospective accounts, closing initial opportunities, and converting prospects into long-term customers.
What kind of sales experience is required for this role?
A proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management, or Management Consulting is required, along with the ability to generate new business at new accounts.
What are the preferred qualifications for this position?
Preferred qualifications include 7+ years of quota-carrying technology solution-based direct sales experience, strong sales strategy skills, demonstrated experience in keeping accurate forecasts for the territory, and a track record of consistently achieving or surpassing sales quotas.
Is travel required for this position?
Yes, travel may be required up to 50%, depending on the geography or region.
How does ServiceNow approach work flexibility?
ServiceNow approaches work flexibility with trust, using work personas that categorize employees based on the nature of their work, which can include flexible, remote, or required in-office arrangements.
What kind of training or onboarding can a new employee expect?
While the job description does not specify details about training or onboarding, successful candidates can expect to receive support and resources to understand company values, market strategies, and product offerings.
Are there any specific tools or analytics required for this role?
Yes, candidates are expected to utilize sales tools and analytics to target customers with a higher propensity to buy and to create strategies that maximize success.
Will the New Logo Account Executive be involved in post-sale activities?
Yes, the New Logo Account Executive will lead in orchestrating the transition of accounts to the Account Management team after successfully closing initial sales.
Is there a focus on teamwork in this role?
Yes, the role emphasizes collaboration, and the New Logo Account Executive will leverage an extended sales team and partner ecosystem to sell solutions and drive strategy.
How can candidates learn about the company's commitment to diversity and inclusion?
Candidates can refer to the Equal Opportunity Employer statement in the job description, which highlights ServiceNow's commitment to inclusivity and welcoming candidates from diverse backgrounds.