You must be friendly, team-oriented, and exhibit strong communication skills. High energy and productive work are essential for success in this role.

You will ensure customer comfort, create a welcoming atmosphere, assist children, maintain cleanliness, organize events, address specific needs, and communicate satisfaction to the manager.

Customer Relations

Hospitality & Retail

Health Insurance

Dental Insurance

Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Health Care On-Site

Startup

McDonald's is a global fast-food chain known for its iconic burgers, fries, and beverages. Since its founding in 1940, McDonald's has focused on delivering consistent, high-quality food with quick service in a family-friendly environment. Their mission is to provide a convenient, enjoyable dining experience for customers worldwide, emphasizing innovation and community engagement. McDonald’s aims to be the world’s best quick-service restaurant by maintaining quality, affordability, and accessibility.

Retail & Consumer Goods

McDonald's

Food & Beverage

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

<div>
 PLEASE NOTE THIS POSITION WILL BE AT OUR NEW STORE OPENING AT SUFFOLK PARK, BURY ST EDMUNDS IP32 7FQ
 **All training will be taking place in our other restaurant's in the surrounding areas which may include Bury St Edmunds, Stowmarket and Barton Mills until the new store opens in October**
 McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
 As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
 Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
 Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
 Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........
</div>


 PLEASE NOTE THIS POSITION WILL BE AT OUR NEW STORE OPENING AT SUFFOLK PARK, BURY ST EDMUNDS IP32 7FQ
  **All training will be taking place in our other restaurant's in the surrounding areas which may include Bury St Edmunds, Stowmarket and Barton Mills until the new store opens in October**
 McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
 As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
 Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
 Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
 Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........


NEW STORE OPENING -Customer Care - Part Time - SUFFOLK PARK BURY ST EDMUNDS- IP32 7FQ

Requirements

Responsibilities

FAQs

Where will the training for this position take place?

What are the core values of McDonald's?

What is the primary role of a Customer Care Assistant at McDonald's?

What kind of work environment can I expect as a Customer Care Assistant?

What key skills are required for this position?

Are there any benefits associated with this job?

What will I be responsible for in terms of customer interaction?

Is previous experience in customer service required for this role?

What is the location of the new store opening?

What kind of activities will I be involved in as a Customer Care Assistant?

McDonald's

Mission & Purpose