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OMNI Customer Fulfillment Associate

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Walmart Canada

Aug 7, 2024

  • Job
    Full-time
    Entry & Junior Level
  • Quick Apply

AI generated summary

  • You must be 16 years old or older to apply for this position.
  • You will pick, pack, and assemble orders with attention to detail, ensure product quality, document accurately, maintain safety standards, and support customer interactions.

Requirements

  • Age – 16 or older

Responsibilities

  • 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
  • 2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
  • 3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
  • 4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
  • 5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
  • 6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
  • 7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
  • 8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

FAQs

What is the role of an OMNI Customer Fulfillment Associate?

The role of an OMNI Customer Fulfillment Associate involves picking, packing, and dispensing online orders while ensuring high-quality standards, accuracy, and adherence to safety and food hygiene standards to achieve customer satisfaction and loyalty.

What are the primary responsibilities of this position?

Primary responsibilities include efficiently picking and assembling orders, packing with attention to detail, ensuring product quality, documenting orders correctly, optimizing space during packing, balancing fulfillment with customer interaction, adhering to safety standards, and participating in continuous improvement initiatives.

What is the minimum age requirement for this position?

The minimum age requirement for this position is 16 years or older.

What is the starting pay for this position?

The minimum rate of pay for this position starts at $15.75, and the rate will be determined based on relevant experience.

Where is the primary location for this job?

The primary location for this job is 16 Murphy Sq, Corner Brook, NL A2H 1R4, Canada.

Are there any preferred qualifications for this job?

There are no specified preferred qualifications listed for this position.

Does Walmart accommodate disability-related needs for applicants?

Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Is experience in customer service or retail necessary for this job?

While experience in customer service or retail is not explicitly required, it may be beneficial as the role involves customer interaction and attention to detail in fulfilling orders.

What safety standards are associates required to adhere to?

Associates are required to adhere to strict safety and food hygiene standards, maintain a clean work area, ensure the cleanliness of totes, and operate material handling equipment safely.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.