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OMNI Department Manager

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Walmart Canada

Aug 5, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
  • Brooks

Requirements

  • - Age – 16 or oldOutlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
  • Age – 16 or older
  • Preferred Qualifications:
  • Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. er

Responsibilities

  • Participates in the training and development of all OMNI Associates.
  • Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Identification of Picks, Determination of workload by commodity; Assignation of CFAs, Fills in Staging Whiteboards; Setting up of Handhelds/Printers for CFAs.
  • Check email and AMP+ for Action Items.
  • Completes daily picks, where necessary. Completes tasks of post pick activities, such as clearing and setting Service Stations, Tote Cleaning, maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is similar to that of a fresh associate.
  • Leads by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.

FAQs

What is the primary responsibility of the OMNI Department Manager?

The primary responsibility of the OMNI Department Manager is to provide customer service by assisting customers with their shopping needs and contributing to the overall processes for Online Grocery and Walmart.ca.

What qualifications are required to apply for the OMNI Department Manager position?

The only minimum qualification required for this position is that applicants must be 16 years or older.

What are some of the key duties of the OMNI Department Manager?

Key duties include training and developing OMNI Associates, completing Back Office Setup, managing daily picks and post pick activities, and greeting and assisting customers in a friendly manner.

Is there a specific location for this job?

Yes, the primary location for this position is 917 3Rd St W, Brooks, AB T1R 1L5, Canada.

Are there any preferred qualifications for this position?

There are no specified preferred qualifications listed for this position.

Will the company accommodate applicants with disabilities?

Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.

What kind of environment does the OMNI Department Manager need to maintain?

The OMNI Department Manager is responsible for ensuring that the Back Office is clean and meets e-commerce cleaning standards, comparable to those of a fresh associate.

How does the OMNI Department Manager assist with customer service?

The OMNI Department Manager assists customers by promoting products and services, locating merchandise, and helping them make informed purchase decisions.

What is the role of an OMNI Associate?

OMNI Associates work under the guidance of the OMNI Department Manager to support online grocery processes and customer service initiatives.

How does the OMNI Department Manager contribute to team success?

The OMNI Department Manager contributes to team success by strategically planning and executing duties based on workload and customer traffic patterns, as well as fostering a collaborative team environment.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.