FAQs
What is the primary responsibility of the Operations Manager?
The primary responsibility of the Operations Manager is to ensure safety, financial, leadership, and operational performance of the station, while also managing relationships with key stakeholders, customers, airport authorities, and third-party suppliers.
What qualifications are required for this role?
The role requires a working knowledge of general business management, demonstrable experience in Health, Safety & Environmental Management, and preferably experience in an Aviation Operational Management position.
How important is team leadership in this position?
Team leadership is very important in this position, as the Operations Manager is expected to lead and manage the performance and development of direct reports including supervisors, operators, allocators, and administrators.
What are the key performance standards the Operations Manager needs to monitor?
The Operations Manager is responsible for developing, contributing to, and agreeing on service delivery standards, monitoring performance against those standards, and ensuring corrective actions are implemented to meet customer requirements.
Are there training and development opportunities for staff in this role?
Yes, the Operations Manager is responsible for defining training needs of employees and contractors involved in the management of major accident hazards, ensuring all involved parties are well informed and trained.
What is the approach to safety and compliance within the company?
The company is committed to providing a safe working environment and emphasizes the importance of adhering to health, safety, and wellbeing standards. Regular substance misuse testing is conducted to enforce compliance.
Is prior experience in aviation operational management required?
While previous experience in aviation operational management is desired, proven experience in related fields may still be considered.
What skills are essential for success in this position?
Essential skills include excellent communication skills, the ability to work under pressure, prioritize workload effectively, and proficiency in all Microsoft applications.
Does the company promote equal opportunity in hiring?
Yes, Menzies Aviation is a committed equal opportunity employer and encourages applications from all qualified candidates regardless of various personal characteristics.
How can I reach out for more information regarding this position?
You can contact adama.saidy@menziesaviation.com for further information regarding the position.