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Operations Manager

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management
  • London

AI generated summary

  • You should be energetic, passionate, results-driven, and experienced in leading teams in fast-paced environments, with strong analytical and organizational skills.
  • You will foster an inclusive environment, manage inventory flow, monitor metrics, drive performance, and ensure operational excellence while enhancing the client journey and supporting team growth.

Requirements

  • Energetic, passionate and results driven
  • Experience of managing a team in a fast paced and dynamic environment
  • Excellent analytical and organisation skills

Responsibilities

  • Create an inclusive working environment with a client-centric mindset
  • Through team management and visible presence, ensures Ralph Lauren's standards are achieved
  • Unlock talent that supports career progression of the team
  • Drive a high performance culture by holding the team accountable for agreed results
  • Set and monitor key metrics/KPI’s that supports and drives the business
  • Support the Ralph Lauren ways of working to maximise sales and profitability
  • Deliver the ‘best in class’ operational standards for the back of house areas within store
  • Manage inventory flow to minimise shrink loss through operational excellence
  • Maximise the potential of all product categories through replenishment systems in order to secure price and size integrity
  • Manage inventory counting activities on a regular basis
  • Managing the movement of product between the back of house and sales areas in order to enhance the client journey

FAQs

What is the job title for this position?

The job title is Operations Manager.

What company is hiring for this role?

The hiring company is Ralph Lauren Corporation.

What categories of products does Ralph Lauren Corporation offer?

Ralph Lauren Corporation offers premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality.

What is the primary focus of the Operations Manager role?

The primary focus of the Operations Manager is to lead people, drive commerciality, and oversee operational excellence within the store environment.

Are there any specific leadership qualities needed for this position?

Yes, the ideal candidate should be energetic, passionate, results-driven, and able to create an inclusive working environment with a client-centric mindset.

What kind of environment does Ralph Lauren aim to foster?

Ralph Lauren aims to foster a culture of inclusion that amplifies voices and perspectives, ensuring belonging and fairness for all employees.

What type of career progression opportunities are available?

Ralph Lauren offers exciting career opportunities and supports the career progression of team members.

What are the key responsibilities related to commerciality in this role?

Key responsibilities include setting and monitoring key metrics/KPIs to support the business, maximizing sales and profitability, and delivering ‘best in class’ operational standards.

How does the Operations Manager minimize shrink loss?

The Operations Manager minimizes shrink loss by managing inventory flow through operational excellence.

Is experience in a fast-paced environment required for this role?

Yes, experience managing a team in a fast-paced and dynamic environment is required for the Operations Manager position.

What skills are important for this Operations Manager position?

Excellent analytical and organizational skills are important for this position.

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.