Operations Manager - Cotton On Westfield Carousel

Cotton On Group

Jan 23, 2025

Applications are closed

Job
Full-time
Mid & Senior Level
Customer Relations
Business, Operations & Strategy
Perth

Requirements

Job Posting: Be Who You Are. Love What You Do.
We’re an Aussie brand with our feet on the ground and our heart in our people.
Bringing you a brand new opportunity at Cotton On Westfield Carousel!
Benefits
· Competitive base salary + super
· Local and Global career growth – progress your career across our 7 Brands
· 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
· Wellness support 24/7 – mental health, relationships, family + more
· Discounts for you and your family - medical, travel, financial + more
· Returnity - Paid program for new parents heading back to work
The Role
Operations Managers drive achieving positive store results and deliver amazing customer experiences by leading and executing efficient store operations for their store.
Who are we?
A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you and our team bring their point of difference, making us into the unique global retailer we are today.
Being You can take you places at the Cotton On Group. Join us and let’s do good things together.
At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.

Responsibilities

Working with the Store Manager, embed a culture that builds a team of engaged product and Brand ambassadors within your store
Identifying operational opportunities and making commercial decisions that improve the customer experience and store results
Manage store schedules and wages effectively to achieve productivity, wage targets and operational efficiencies
Help identify the teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
Planning and communicating targets to motivate the team to achieve goals
Collaborate with the Store Manager & key business partners to lead and deliver visual and loss prevention standards
Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

FAQs

What is the job title for this position?

The job title is Operations Manager at Cotton On Westfield Carousel.

What benefits does this position offer?

Benefits include a competitive base salary plus super, local and global career growth opportunities, a 50% discount on Cotton On Group brands, 24/7 wellness support, discounts for medical, travel, and financial services, and a paid program for new parents returning to work.

Is there an opportunity for career advancement?

Yes, there are opportunities for local and global career growth across the Cotton On Group's seven brands.

What skills are important for the Operations Manager role?

Key skills include team leadership, commercial decision-making, effective management of store schedules and wages, team development, communication, and collaboration with business partners.

How does the company support employee wellness?

The company provides 24/7 wellness support, including resources for mental health, relationships, family, and more.

What is the company culture like at Cotton On?

Cotton On promotes a culture centered in belonging, encouraging team members to be themselves and experience opportunities for recognition and personal growth.

Is Cotton On committed to diversity and inclusion?

Yes, Cotton On is committed to creating workplaces where individuals can show up as their whole selves and strongly welcomes individuals from all backgrounds to apply.

What is the role of the Operations Manager in terms of team development?

The Operations Manager is responsible for identifying team development needs, motivating the team, and building a bench for future succession.

Are there specific targets that the Operations Manager needs to communicate to the team?

Yes, the Operations Manager is expected to plan and communicate targets to motivate the team to achieve goals.

How can individuals request support during the recruitment process?

Individuals can contact recruitment@cottonon.com.au to request support for fully participating in the recruitment process.

Cotton On Group

Keeping it real since '91, delivering Good along the way. #bewhoyouare #lovewhatyoudo

Retail & Consumer Goods

Industry

10,001+

Employees

1991

Founded Year

Mission & Purpose

Did you know that the Cotton On Group has grown to become Australia’s largest value fashion retail group, with over 1,300 stores in 17 countries? Our fashion brands include COTTON:ON, Cotton On Body, Cotton On Kids, Rubi Shoes, Supré as well as our lifestyle brand TYPO! Cotton On team members get involved, roll up our sleeves and make things happen. It's our shared belief that we can make a difference to the lives of everyone we touch – from our backyard to the world. Central to this is our Cotton On Foundation, where the work we do in our retail stores helps to give back. It’s pretty impressive; you should check it out online. We continue to open new stores in Australia and around the world, as well as expanding existing stores into mega stores. Advancement opportunities are real! At the Cotton On Group, we like to say; you can start here, and go anywhere!