Operations Supervisor-4

Fedex

Dec 29, 2024

Applications are closed

Job
Full-time
Junior Level
Customer Relations
Facilities Management
Toronto

Requirements

College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (Preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills
Diplôme d’université
2 ans d’expérience dans les opérations de tri chez FedEx OU dans un poste horaire supérieur de niveau principal,
2 ans d’expérience en supervision dans un domaine apparenté.
Doit avoir un permis de conduire valide. Doit avoir un bon dossier de conduite.
Voie de développement du leadership EXCEL (préféré)
Capacité de soulever 70 lb. Capacité de manœuvrer tout colis pesant jusqu’à 150 lb avec l’équipement approprié.
Capacité à réussir toutes les formations de base et de recyclage (y compris l’obtention et le maintien de la certification DG).
Capacité à encadrer, coacher et être une source de connaissances pour les autres employés.
Capacité d’inspirer une vision commune et d’autonomiser et de motiver une équipe.
Capacité d’établir des priorités et de déléguer rapidement.
Savoir gérer et résoudre les conflits.
Communiquer de manière claire, concise et rapide. Écouter et répondre avec empathie.
Chercher à simplifier les processus de gestion tout en assurant la qualité.
Prendre la responsabilité des échecs de son groupe et agir rapidement pour trouver une solution convenable.
Compétences solides en organisation, planification et analyse.

Responsibilities

Ce poste de superviseur de première ligne a pour mission de promouvoir la culture de sécurité avant tout de FedEx Express (FXE) et de gérer les opérations de tri quotidiennes ainsi que l'équipe de manutentionnaires de fret au sein d'une succursale.
Le superviseur a la responsabilité de diriger et de guider les employés dans la manipulation appropriée des colis, le routage et la résolution des éventuelles défaillances de service liées à la fonction de tri.
Il supervise l'ensemble des activités des manutentionnaires, notamment en orientant leur travail, en leur prodiguant mentorat, coaching et formation, et en veillant au respect des politiques et procédures de FXE ainsi que des réglementations gouvernementales dans les processus administratifs.

FAQs

What are the primary responsibilities of an Operations Supervisor-4 at FedEx Express?

The primary responsibilities include promoting safety culture, managing daily sorting operations, guiding handling personnel, ensuring compliance with policies and regulations, mentoring employees, and addressing service failures.

What qualifications are required for this position?

Candidates must have a college degree and either 2 years of experience in FedEx sort operations or supervisory experience in a related industry. A valid driver's license and a good driving record are also required.

Is leadership experience preferred for this role?

Yes, experience in the EXCEL Leadership Development Stream is preferred for candidates applying for this position.

What physical requirements are there for this job?

Candidates must be able to lift 70 lbs and maneuver packages weighing up to 150 lbs with the appropriate equipment.

Will training be provided for this position?

Yes, employees must successfully complete all basic and recurring training, including maintaining DG certification.

What skills are essential for an Operations Supervisor-4?

Essential skills include the ability to mentor and coach, inspire and motivate a team, prioritize and delegate tasks, manage conflict, and possess strong organizational, planning, and analytical skills.

Is bilingualism required for candidates residing in Quebec?

Yes, candidates residing in Quebec must be bilingual in French and English.

What is the salary transparency for this position?

The salary details for this role are provided during the hiring process and vary based on qualifications and experience.

Are there any specific driving record requirements for this job?

Yes, candidates must have a valid driver's license and a driving record with a maximum of two infractions or accidents within the 24 months preceding the application date.

What type of work environment can the Operations Supervisor expect?

The Operations Supervisor will work in a dynamic environment, may have a variable schedule depending on business needs, and will be expected to operate within a PC/Windows environment.

Fedex

Transportation

Industry

10,001+

Employees

1971

Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.