Operations Supervisor

Fedex

Jan 9, 2025

Applications are closed

Job
Full-time
Junior Level
Logistics
Mississauga

Requirements

College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (Preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills

Responsibilities

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station.
Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function.
The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations.
The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs.
If the incumbent resides in the province of Quebec, you must be bilingual (French and English).
In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

FAQs

What is the role of an Operations Supervisor at FedEx Express?

The Operations Supervisor is responsible for managing day-to-day sort operations, leading and mentoring Cargo Handlers, ensuring compliance with policies and procedures, and maintaining the Safety Above All culture within the station.

Is a college degree required for this position?

Yes, a college degree is required for the Operations Supervisor position.

What prior experience is necessary for this role?

Candidates must have either 2 years of FedEx sort operations or senior-level hourly role experience, or 2 years of supervisory experience in a related industry.

Are there any physical requirements for this job?

Yes, candidates must be able to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.

What shifts are available for the Operations Supervisor position?

The shifts available are Monday to Friday and Tuesday to Saturday, from 15:00 to 21:00 daily.

Is French language proficiency required for some candidates?

Yes, candidates residing in the province of Quebec must be bilingual in French and English.

Do I need a valid driver’s license for this position?

Yes, a valid driver’s license and a good driving record are required.

What leadership qualities are preferred for this role?

Candidates should have the ability to inspire a shared vision, empower and motivate a team, and address conflict management effectively.

Is this position open to candidates without previous FedEx experience?

Yes, candidates with 2 years of supervisory experience in a related industry may apply, even if they do not have specific FedEx experience.

Are there any mandatory training requirements for this position?

Yes, incumbents must successfully complete all basic and recurrency training, including maintaining DG certification, and work varying shifts based on business needs.

Fedex

Transportation

Industry

10,001+

Employees

1971

Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.