FAQs
What is the primary focus of the Operations Team Member role?
The primary focus of the Operations Team Member is to coordinate with various process and product teams, manage quality control, and conduct training for RPCs.
What qualifications or knowledge should a candidate have?
Candidates should have knowledge of KYC documents and regulations, as well as proficiency in Microsoft Excel, Word, and PowerPoint, and familiarity with data extraction tools like SQL.
What are the key responsibilities of this role?
Key responsibilities include coordinating with different business and process teams, conducting audits, performing GL reconciliation, implementing quality checks, and conducting regular training sessions.
How does the role involve communication?
The role involves extensive communication with various stakeholders, including conducting meetings and liaising with departments like Compliance, Legal, and Marketing.
Is training a significant part of this job?
Yes, conducting training for RPCs and continuous training for staff is a significant part of the Operations Team Member's responsibilities.
What type of quality control activities will be performed?
Quality control activities include performing checks as per defined parameters, implementing quality checks for new processes, and identifying controls for system validations.
Will the Operations Team Member engage in vendor visits?
Yes, periodic vendor visits are part of the responsibilities of the Operations Team Member.
What skills are essential for this position?
Essential skills include good communication, attention to detail, familiarity with Excel and reporting systems, and the ability to interact effectively with various stakeholders.
Will the role require knowledge of regulatory activities?
Yes, the role involves performing regulatory activities and tracking and reporting them within defined timelines.
Is this position focused on a specific domain?
Yes, this position specifically focuses on Retail Liability Operations.