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Operator Airfreight Import

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Toll Group

Jan 17, 2025

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Logistics
  • Amsterdam
  • Quick Apply

AI generated summary

  • You need at least MBO level, strong English skills, flexible hours, good communication, a proactive attitude, and eligibility to work in the Netherlands with pre-employment checks.
  • You will manage transport contacts, address customer issues, handle invoicing, plan shipments, and ensure timely document transmission to relevant departments and partners.

Requirements

  • A least MBO working and thinking level
  • Good command of the English language, spoken and written
  • Flexibility regarding working hours
  • Good communication and commercial skills, a proactive attitude
  • You must be entitled to work in Netherlands and be prepared to undertake pre-employment checks including a criminal history check and medical.

Responsibilities

  • Develop and maintain contacts about transports with potential and existing internal customers, foreign branches, and partners
  • Contact customers regarding, among other things, defects, delays, and damage and propose solutions that are acceptable to all parties
  • Are responsible for invoicing shipments
  • Take care of the planning and routing of shipments
  • Ensure timely and correct transmission of papers, documents and information to other departments, agents, and branches

FAQs

What is the main responsibility of an Airfreight Import Operator at Toll Group?

The main responsibility includes developing and maintaining contacts regarding transport with customers and partners, handling customer inquiries about defects or delays, invoicing shipments, planning and routing shipments, and ensuring the timely transmission of necessary documents.

What qualifications are required for this position?

A least MBO working and thinking level, good command of the English language (spoken and written), flexibility regarding working hours, and strong communication and commercial skills are required.

Is previous experience in airfreight or logistics necessary for this role?

While relevant experience is beneficial, Toll encourages applicants with similar skills and a willingness to learn to apply, even if they do not meet every requirement.

What kind of work environment can I expect at Toll Group?

You can expect a friendly, caring environment with approachable leaders who provide autonomy, opportunities for collaboration, and a focus on growth through industry-leading training.

Do I need to be fluent in Dutch to apply for this role?

While good command of the English language is necessary, fluency in Dutch is not explicitly stated as a requirement.

Will I need to undergo any background checks before employment?

Yes, candidates are required to undertake pre-employment checks including a criminal history check and medical evaluations.

Is this role open to candidates of all backgrounds?

Yes, Toll Group values a diverse, inclusive, and authentic workplace, welcoming candidates from all ages, ethnicities, genders, and abilities.

Where can I find more information about career opportunities at Toll Group?

More information about career opportunities can be found at www.careers.tollgroup.com.

What skills will help me succeed in this role?

Good communication and commercial skills, a proactive attitude, flexibility, and the ability to develop contacts will help you succeed.

Are there opportunities for career advancement within Toll Group?

Yes, Toll Group supports learning and growth, providing opportunities to take on diverse challenges and responsibilities, which can lead to career advancement.

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Toll Group

Operating an extensive global network, we do more than just logistics. We move the businesses that move the world.

Transportation
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Toll Group is a global logistics and transportation company that provides comprehensive supply chain solutions across various industries. The company specialises in freight forwarding, warehousing, transportation, and logistics management, offering services that span road, rail, sea, and air. Toll Group’s ultimate mission is to deliver reliable and efficient logistics solutions that connect people, businesses, and communities worldwide. Their purpose is to make global trade easier by providing innovative and tailored logistics services that help businesses optimise their supply chains, reduce costs, and enhance operational efficiency.