FAQs
What is the primary responsibility of the Outpatient Coordinator?
The primary responsibility of the Outpatient Coordinator is to provide high-level administrative support for the Infection Division, including working at the outpatient clinic reception and booking various appointments.
What skills are essential for this role?
Excellent communication skills and a focus on patient care are essential for the Outpatient Coordinator role.
Will I need to assist other members of the administration team?
Yes, you may be requested to provide assistance and cover for other members of the administration team within the Division when required.
What level of knowledge is expected from the Outpatient Coordinator?
You are expected to have a level of knowledge to explain and guide doctors and nurses through the several complex administrative pathways used in the department.
How important is patient interaction in this role?
Patient interaction is very important, as you will be the first point of contact for patients, members of the public, and other healthcare staff. Providing a friendly, helpful, and approachable service is essential.
Is there an expectation to provide feedback on administrative services?
Yes, you are expected to offer feedback and suggestions to improve the administrative service while learning and practicing various administrative functions.
Are applications accepted from individuals needing sponsorship to work in the UK?
No, applications will only be considered from individuals who have the legal right to work in the UK, as this role does not meet the criteria for sponsorship under UK Sponsorship requirements.
Who can I contact for further details about the position?
You can contact Boogie Thompson, Admin Team Lead, at boogie.thompson1@nhs.net for further details or informal visits.