FAQs
What is the mission of the Outsourcing Operations Coordinator position?
The mission is to be part of the Inetum Team, contributing to a work culture focused on innovation and managing outsourcing operations effectively.
Where is the position located?
The position is located in Lisbon, Portugal.
What are the main responsibilities of the Outsourcing Operations Coordinator?
The main responsibilities include establishing a risk management control framework, ensuring compliance with regulatory standards, managing SLAs and OLAs, overseeing documentation and budget planning, and producing operations reports.
What qualifications are required for this position?
Candidates should have an academic background in Business Administration, Law, Engineering, or a similar field, along with at least one year of experience in Project Management, Business Management, or Banking Operations.
What skills are necessary for success in this role?
Proficiency in MS Office (especially Excel), excellent communication skills, attention to detail, teamwork ability, and fluency in English are necessary.
Is knowledge of any specific software required?
Proficiency in MS Office, particularly Excel, is required for this position.
What is the work arrangement for this role?
The position operates in a hybrid work model, requiring employees to come to the office in Lisbon 1-2 times per week.
What type of employment contract is offered?
The offered contract is a permanent (Contrato sem Termo) contract.
How does Inetum contribute to the digital transformation of businesses?
Inetum partners with major software publishers to address digital transformation challenges with proximity and flexibility, aiming to contribute to clients’ performance and innovation.
How many employees does Inetum have?
Inetum has a team of 28,000 consultants and specialists.

