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Overnight Assistant Manager

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Walmart Canada

Aug 9, 2024

  • Job
    Full-time
    Junior & Mid Level
  • Woodstock
  • Quick Apply

AI generated summary

  • You must be 18 years or older to apply for this position.
  • You will drive sales, manage operations, ensure safety compliance, lead associates, enhance customer experience, and engage with the community while maintaining company standards.

Requirements

  • Age – 18 or older

Responsibilities

  • 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results associates and guides interpretation of results
  • 2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company policies and guidelines. Implements new store programs according to Company direction, while evaluating effectiveness to achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when needed.
  • 3. Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping procedures and practices. Anticipates and proactively responds to compliance issues, including Total Loss/general controls.
  • 4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience. As a member of management, models, enforces, and provides direction to associates on friendly and helpful customer service approaches and techniques
  • 5. Supports store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups. Participates in company-sponsored programs, events, and sustainability efforts for associates and customers to emphasize the store’s role as an integral part of the community.
  • 6. Leads Associates by conducting regular store meetings and communicating operational direction and initiatives with a focus on the OMNI and the Total Store. Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth. Develops all associates and identifies high-potential associates, providing training and development to increase capability.
  • 7. Demonstrates Company values by holding Associates accountable through timely, honest, specific and respectful performance feedback and corrective and disciplinary action. Builds and manages relationships with supporting functions within the store and district (e.g. District HR Managers, etc.).
  • 8. Complies to all Company standards and procedures when handling all merchandise, including but not limited to: alcohol, ammunition, narcotics, and high-ticket. Ensures appropriate cash controls, handling as much as $250,000 per day.

FAQs

What are the main responsibilities of the Overnight Assistant Manager?

The main responsibilities include driving profitable sales, managing store operations, ensuring customer satisfaction, overseeing compliance with safety and asset protection procedures, and leading store associates.

What are the minimum qualifications required for this position?

The minimum qualification is that candidates must be 18 years or older.

Is previous management experience required for this role?

While previous management experience is not explicitly stated, it is preferred for candidates to have experience in a retail management role.

What skills are important for the Overnight Assistant Manager position?

Important skills include leadership, communication, financial analysis, customer service, and the ability to manage multiple tasks effectively.

How does the Overnight Assistant Manager support community initiatives?

The Assistant Manager supports community initiatives by participating in local events and developing relationships with key community groups, as well as participating in company-sponsored programs.

What types of training does Walmart provide for this position?

Walmart provides training and development opportunities for associates, particularly for high-potential individuals to increase their capabilities.

What is the primary location for this position?

The primary location is 430 Connell St, Woodstock, NB E7M 5R5, Canada.

Are there opportunities for professional growth in this role?

Yes, the position allows for professional growth through regular store meetings, performance feedback, and development opportunities for associates.

What does the Assistant Manager do to ensure customer satisfaction?

The Assistant Manager serves as an ambassador for the store by greeting customers, seeking feedback, and resolving customer complaints and issues to create a positive shopping experience.

How is cash handled in this position?

The Assistant Manager ensures appropriate cash controls and might handle cash transactions amounting to as much as $250,000 per day.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.