Part-time Case Administrator - Stafford, Staffordshire (Ref: 91919)

HM Prison and Probation Service

Nov 3, 2024

Applications are closed

Job
Full-time
Entry Level
Government & Politics
People, HR & Administration

Requirements

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Responsibilities

Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
Provide cover for an effective and efficient reception and telephone enquiry service.
Act as single point of contact within unit for specialist area of work as required.
Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
Carry out enforcement administration as required.
Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
Undertake specific Visor administration tasks in accordance with the procedures.
Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
Provide cover within the unit and to other units within the LDU and Division as appropriate.
Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
To work within the aims and values of PS and HMPPS.

FAQs

What are the working hours for the Part-time Case Administrator position?

The position requires 18.5 hours per week, scheduled over 5 afternoons.

What is the pay band for this role?

The pay band is competency-based, starting at the lowest end of the scale for external candidates, with yearly increases until reaching the top of the scale.

Are there any confidentiality requirements for this job?

Yes, the post holder must adhere to all policies regarding the sensitive and confidential nature of the information handled.

Will I receive the interview questions in advance?

Yes, if invited for an interview, you will receive the Behaviour Questions approximately 5 working days prior to your interview date.

Is there a requirement for dealing with individuals in distress or crisis?

Yes, the job holder will be required to deal fairly and effectively with a range of people on probation, including those who may be in crisis, and to seek appropriate support as needed.

What type of experience will be assessed during the selection process?

The selection process will assess your behaviours and strengths relevant to the role.

Are there training or developmental opportunities within this position?

Yes, access to learning and development is part of the role, aimed at enhancing skills and career growth.

Is attendance at meetings required for this job?

Yes, the job holder is expected to attend meetings as appropriate and provide support, including organizing agendas and taking minutes.

Is there a policy on diversity and inclusion?

Yes, the Civil Service embraces diversity and promotes equal opportunities within the workplace.

Do successful candidates need to undergo a background check?

Yes, successful candidates must undergo a criminal record check as part of the recruitment process.

Is this role eligible for flexible working options?

Yes, the role supports a working environment that encourages flexible working options to enhance work-life balance.

HM Prison and Probation Service

Preventing victims by changing lives.

Government

Industry

10,001+

Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.