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Part Time Keyholder, Spiritleaf Varsity

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SNDL

Aug 13, 2024

  • Job
    Full-time
    Junior Level
  • Quick Apply

AI generated summary

  • You need cannabis knowledge, 2 years retail experience, strong integrity, excellent communication skills, and customer service, plus relevant licenses. Must be of legal age and pass a background check.
  • You will assist customers, maintain store appearance, support team dynamics, train employees, manage security protocols, and ensure compliance with retail policies while enhancing customer experience.

Requirements

  • - Cannabis knowledge and industry background
  • - A strong sense of personal integrity
  • - Excellent listening and communication skills
  • - Demonstrates extraordinary customer service
  • - Takes ownership of individual awareness of product knowledge
  • - At least 2 years’ experience in a retail environment
  • - A passion for our product and changing the way the world sees cannabis
  • - You must be at least the minimum required legal age in your province, and be able to pass a police background check
  • - You must have your Qualified Cannabis Worker License as well as your SellSafe, and be able to provide a copy of the certificate

Responsibilities

  • Assists customers in the selection of merchandise, while providing information about the product, materials, technology, and functionality.
  • Ensures Spiritleaf’s customer service standards are upheld by listening to customer’s wants and needs and providing product information when required.
  • Maintains store appearance; assists in processing and replenishing merchandise and assist with customer service inquiries.
  • Help to support and create a team environment by respecting co-workers.
  • Maintain superior levels of merchandising in the store, ensuring that product displays are attractive, space efficient, and secure.
  • Assist the management team in the training and supervising of employees.
  • Accurately complete bank deposits and maintain balancing information file.
  • Comply with retail policies regarding inventory control, sales procedures, etc.
  • Perform daily maintenance of the store and store fixtures to ensure neatness is upheld.
  • Enforce existing store standards in the absence of store manager or assistant manager.
  • Ensure building security is upheld by proper use of alarm systems and store security devices.
  • Ensure that store is opened and closed in accordance with hours of business.
  • Is knowledgeable of trends and supports brand messaging.
  • Gains understanding of how merchant skills impact business and the customer experience.
  • Supports new hires through mentorship.
  • Is self-aware and focused on self-development.
  • Collaborates with the team during morning and closing meeting.
  • Possesses strong written and verbal communication skills, strong assessment and decision-making skills.
  • Provides insight in relationship to the customer experience to the leadership team.
  • Participates in ongoing staff education and through sharing of product knowledge.

FAQs

What is the job title for this position?

The job title is Part Time Keyholder at Spiritleaf Varsity.

What are the primary responsibilities of the Keyholder?

The Keyholder assists store management in reaching store objectives, maximizes sales revenue through excellent customer service, maintains store appearance, supports team environment, and enforces store standards.

What qualifications are required for this role?

Candidates should have at least 2 years of experience in a retail environment, a passion for cannabis, must be of legal age in their province, and must possess a Qualified Cannabis Worker License and SellSafe certification.

Is prior cannabis knowledge or experience necessary?

Yes, cannabis knowledge and industry background are required for this position.

What is Spiritleaf’s commitment to diversity and inclusion?

Spiritleaf is committed to building a welcoming, inclusive, diverse, and safe workplace where all team members have equal opportunity to succeed, and encourages applications from individuals of all backgrounds.

What type of work schedule should I expect?

This is a part-time position, but specific work hours and schedule details can be discussed during the hiring process.

How can I apply for this position?

Interested candidates can apply by submitting their application through the appropriate channel specified in the job posting.

Will I be trained for this role?

Yes, the role includes assisting the management team in training and supervising employees, as well as ongoing staff education regarding product knowledge.

What is the culture like at Spiritleaf?

Spiritleaf prides itself on a corporate culture that emphasizes inclusiveness, collaboration, and diversity, with employees coming from a wide range of professional backgrounds.

How will performance be evaluated in this role?

Performance will be evaluated based on the ability to meet sales objectives, provide excellent customer service, and maintain the store’s operational standards.

What happens after I submit my application?

After submitting your application, you will be contacted if you are selected for the next steps in the hiring process.

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SNDL

Canada's largest regulated product platform.

Manufacturing & Electronics
Industry
1001-5000
Employees
2014
Founded Year

Mission & Purpose

SNDL Inc. is a prominent Canadian cannabis company that engages in the cultivation, production, and retail of cannabis products. The company operates a range of facilities dedicated to growing high-quality cannabis and managing its distribution through both physical and online channels. SNDL’s ultimate mission is to enhance the well-being and quality of life for consumers by providing premium cannabis products and exceptional customer experiences. The purpose of SNDL is to lead the industry with innovative practices, ensuring responsible and effective cannabis use, while contributing to the advancement and normalisation of the legal cannabis market in Canada.