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Payment processing Analyst, NCT

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Deutsche Bank

Oct 18, 2024

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Banking & Finance
  • Jaipur

Requirements

  • Clear understanding of Payments flow
  • Well versed with SWIFT
  • Risk and Regulatory
  • Payments, SWIFT Back office operation, Operation Risk
  • Minimum Graduation in any stream.

Responsibilities

  • Processing Standards
  • Process items adhering to procedures and cut-off times.
  • Assist the team in the day to day operations. Liaise with the sending location in case of any clarification.
  • Communicate to the team all process related clarifications received from the sending location.
  • Collate data regarding process issues and communicate the same to the Manager.
  • Carry out all the EOD functions as per checklists and maintain the relevant records.
  • Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager.
  • Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager.
  • Ensure training of new recruits as per the Training Module.
  • To ensure proper backups are created within the department.
  • Escalation
  • Escalate issues to supervisors and managers as per the escalation procedure.
  • Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.
  • Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations.
  • To escalate any process related ambiguities to their respective supervisors or manager for clarification.
  • Compliance
  • To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development.
  • Business Opportunities
  • To achieve the Job objectives set within the timelines agreed.
  • Contribution to innovation.
  • Contribute ideas with the objective of achieving excellence in service quality.
  • Carry out the monthly departmental self-assessments, based on the checklists.
  • Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions.
  • Additional Responsibilities
  • Ensure all amendments and or updates to the KOP are made on the defined timelines.
  • Ensure training of new recruits as per the Training Module.
  • Carry out tests or quizzes to assess the trainees.
  • Maintain all relevant training records.
  • Assist the manager in preparation of various team related MIS.

FAQs

What is the job title for this position?

The job title for this position is Payment Processing Analyst, NCT.

Where is the job located?

The job is located in Jaipur, India.

What are the main responsibilities of a Payments Processing Operator?

The main responsibilities include processing all types of payments, handling cash-related investigations, capturing payment transactions accurately, and managing relationships with clients and internal stakeholders.

What qualifications are required for this role?

A minimum of graduation in any stream is required, along with a clear understanding of payment flow and familiarity with SWIFT.

What benefits does the company offer?

The company offers a best-in-class leave policy, gender-neutral parental leaves, reimbursement under child care assistance, sponsorship for relevant certifications, comprehensive hospitalization insurance, accident and term life insurance, and more.

Is there an opportunity for training and career development?

Yes, the company provides training and development to help employees excel in their careers, as well as coaching and support from experts in the team.

How does the company encourage innovation among employees?

Employees are encouraged to contribute ideas aimed at achieving excellence in service quality and to participate in identifying potential business opportunities during regular transactions.

What is expected regarding compliance in this role?

Employees are expected to ensure that all procedures are followed adequately, comply with internal regulations, and communicate any potential business opportunities identified during transactions.

Are there any training responsibilities associated with this position?

Yes, the Payments Processing Operator is responsible for training new recruits according to the Training Module and maintaining relevant training records.

What should be done if there are issues during processing?

Issues should be escalated to supervisors and managers as per the escalation procedure, and any exceptional occurrences should be reported to the Team Manager.

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Deutsche Bank

Finance
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.

Benefits

  • Home office flexible work time

    We support flexible working, whether that’s working from home, flexible working hours or even part-time working. However, it is important to note that opportunities will vary depending on your particular role.

  • Annual leave & more

    Employees are entitled to generous leave allowance (details should be discussed with local recruitment teams). Additionally, paid leave is granted for special events including, wedding/civil partnerships, compassionate leave, paternity leave or when you’re caring for a sick child. On top of the statutory 36 months of parental leave (Germany), Deutsche Bank offers an extra six months of parental leave – providing you have been with us for more than three years.

  • Support & Counselling

    Whether you need professional help or personal advice: Deutsche Bank offers a comprehensive support network ranging from career advice, mental health support, assistance in finding childcare or social care for the elderly.

  • Health insurance

    You can choose between statutory or a range of private health insurance options. Our statutory health insurance ‘Betriebskrankenkasse BKK’ is available exclusively to Deutsche Bank employees and their families. Aside from shorter waiting times for appointments, BKK provides access to expert medical consultations over the phone and regular health checks.

  • Sick pay

    Beyond statutory sick pay, Deutsche Bank will also cover the difference between your net salary and the statutory sickness benefit allowance. The duration of the sick pay will be dependent on the number of years you’ve worked with us.

  • Pension

    We understand that pensions can be a dry topic; however here at Deutsche Bank, we are dedicated to simplifying the complexities, so that all of our people can enjoy their lives beyond work. To provide a great foundation for your future, we provide our people with a comprehensive pension scheme that delivers all the security and all the flexibility you need.