FAQs
What is the primary focus of the Payments & Financing expert role at Kyndryl?
The primary focus is to drive financial outcomes and client engagement through complex consulting engagements, creating strategic change agendas with C-suite executives.
What kind of experience is required for this role?
Extensive experience in client engagement and relationship management at the CXO level, as well as a proven track record of leading complex projects in consulting, corporate, or public sector environments.
How does Kyndryl define diversity in the workplace?
Kyndryl defines diversity as encompassing not just physical characteristics or backgrounds, but also how we think and who we are, promoting an inclusive environment for all employees.
What benefits does Kyndryl offer employees?
Kyndryl offers a range of benefits that reflect the diversity of its employees and support them through significant life moments, including access to employee learning programs and a volunteering platform.
What leadership qualities are expected from someone in this role?
The ideal candidate should lead by example, foster a culture of continuous development, and ensure that outcomes are commercially focused and value-adding.
Is experience in financial management important for this position?
Yes, effective financial acumen and experience in driving revenue growth while managing margins are essential for the role.
How does Kyndryl support professional development?
Kyndryl provides access to industry-leading learning programs and certifications, offering opportunities for continuous personal and professional development.
What is the significance of Net Promoter Score (NPS) in this role?
NPS is used to measure client satisfaction, which is critical for enhancing client relationships and securing references from satisfied clients.
Will the Payments & Financing expert be involved in business development activities?
Yes, the role involves managing and supporting high-value business development activities with senior stakeholders.
How does this role contribute to Kyndryl's strategic initiatives?
This role utilizes industry and technology expertise to shape and drive Kyndryl's strategic initiatives, aligning with the company's vision and contributing to its execution.

