Logo of Huzzle

Home

Matches

Explore

Manage

People & Culture Manager

image

Four Seasons Hotels and Resorts

Jan 9, 2025

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Los Angeles
  • Quick Apply

AI generated summary

  • You must be adaptable with a flexible schedule, have 3+ years in HR, prefer a degree in HR or Hospitality, and possess U.S. work authorization. Some travel and weekend work may be needed.
  • You will interview applicants, maintain employee files, document payroll info, assist with employee relations, oversee job postings, conduct exit interviews, and handle insurance records.

Requirements

  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities and be willing to accept assignments on as need basis, in order to promote teamwork. This may include some evenings, weekends and holidays.
  • Some travel may be required.
  • Applicants are highly recommended to have a minimum of 3 years of experience in Human Resources Management.
  • A Hospitality Management or Human Resources Degree qualification is preferred, however, not essential with relevant experience.
  • Successful candidate must possess legal work authorization in the United States.

Responsibilities

  • Interview and refer qualified applicants to Department Heads and Division Heads.
  • Maintain complete files for all current and terminated employees.
  • Properly document information for payroll purposes, i.e. new hire, personal information, wage changes, termination, etc.
  • Maintain friendly, cordial relations with all employees.
  • Keep accurate records for insurance enrollment and files all claims.
  • Conduct exit interviews.
  • Maintain files of qualified applicants for future positions.
  • Provide assistance relating to employee relations such as direct line committee organization, employee newsletters, employee of the month program, employee picnics, parties, and general meetings.
  • Update wage surveys of other hotels in the city.
  • Maintain the job posting system and the turnover log.
  • Maintain employee transfer request files.
  • Oversee the maintenance and accuracy of the hotel bulletin boards.
  • Send insurance report lists to payroll and the insurance carriers.
  • Prepare a monthly Department Head, Division Head, Sales/Catering And Direct Placement list for home office.
  • Operate the People & Culture office in the absence of the Director or Assistant Director.
  • Possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
  • Respond properly in any hotel emergency or safety situation.
  • Perform other tasks or projects as assigned by hotel management and staff.

FAQs

What is the primary role of the People & Culture Manager at Four Seasons?

The primary role of the People & Culture Manager is to coordinate all aspects of employee management, including recruitment, onboarding new hires, maintaining employee records, and providing support related to employee relations.

What qualifications are preferred for the People & Culture Manager position?

Preferred qualifications include a minimum of 3 years of experience in Human Resources Management and a Hospitality Management or Human Resources Degree, although relevant experience can be considered in lieu of a degree.

What is the salary range for the People & Culture Manager position?

The salary range for the People & Culture Manager position is between $80,000.00 and $85,000.00 per year.

Is experience in California Labor Laws important for this position?

Yes, a thorough knowledge of California Labor Laws is essential to ensure that the best candidates are hired and to maintain compliance within the hotel.

Are there opportunities for career advancement within Four Seasons?

Yes, there are opportunities to build a successful career with global potential as part of a cohesive team at Four Seasons.

What type of work environment can I expect at Four Seasons?

You can expect a supportive work environment that values teamwork, excellence, and a sense of pride in the work done.

Will I need to work flexible hours for this position?

Yes, the role requires flexibility in scheduling, which may include evenings, weekends, and holidays to fulfill major responsibilities.

What benefits are offered to employees at Four Seasons?

Employees have access to a robust benefit plan, which includes various perks and opportunities for professional development.

Is legal work authorization required for this position?

Yes, successful candidates must possess legal work authorization in the United States.

Will I be involved in employee relations activities?

Yes, the People & Culture Manager will provide assistance with employee relations, including organizing direct line committees and employee events.

image

Four Seasons Hotels and Resorts

Travel & Leisure
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.