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People Operations Project Manager

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City of Boston

Dec 19

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • Boston

AI generated summary

  • You need 5 years in project management or a related field; a Master's can substitute for 3 years. HR/change management experience is preferred. Strong interpersonal skills and focus on details are essential.
  • You will manage multiple projects, collaborate with stakeholders, coordinate communication, facilitate meetings, implement programs, develop process maps, and assist leadership with ongoing operations.

Requirements

  • At least five (5) years of full-time, or equivalent part-time, professional experience in project management, public or business administration, finance, or related field required.
  • A Master's degree in business management, public administration, or a related field may be substituted for three (3) years of the required experience.
  • Prior experience with Human Resources or Change Management programs or projects preferred.
  • Strong interpersonal skills and a willingness to work as part of a team.
  • Dedication to serving the public and City workers, passion for learning, and a desire to make a difference.
  • Ability to multitask, plan, establish priorities, and meet deadlines.
  • Ability to exercise good judgment and focus on details as required by the job.

Responsibilities

  • The Project Manager will use project management tools to scope, lead, and ensure the timely delivery of multiple complex projects in a fast-paced environment with many partners, stakeholders, and competing priorities.
  • Collaborates effectively and efficiently with a variety of stakeholders within the People Operations Cabinet and the wider organization to build well-structured project plans. Translates organizational and business needs into comprehensive project plans, including objectives, timelines, and milestones.
  • Coordinates and works with other internal departments on project communications or other People Operations-related communications.
  • Identifies and facilitates the coordination of meetings and workshops with key stakeholders throughout the project life cycle.
  • Performs change management/communications activities.
  • Manages deliverables and project execution activities from the initiation phase through post-live support, including needs assessment, build, implementation, analytics, innovation, maintenance, and enhancements.
  • Administers new programs until they are ready for handoff to other teams.
  • Develops process maps/workflows from conducting current state process analysis to developing redesigned processes.
  • Acts as a liaison between People Operations leadership and other senior executives internally and externally.
  • Responds promptly and courteously to all inquiries.
  • Assists the People Operations leadership with special projects and ongoing operations.
  • Performs other duties as assigned.

FAQs

What is the primary responsibility of the People Operations Project Manager?

The primary responsibility of the People Operations Project Manager is to coordinate people and processes to ensure that key projects for the People Operations Cabinet are delivered on time, accurately, and produce the desired results, ultimately improving the employee experience.

What qualifications are required for this position?

A minimum of five (5) years of full-time professional experience in project management, public or business administration, finance, or a related field is required. A Master's degree in business management, public administration, or a related field may substitute for three (3) years of the required experience.

Is any prior experience in Human Resources preferred for this role?

Yes, prior experience with Human Resources or Change Management programs or projects is preferred.

What skills are essential for the People Operations Project Manager?

Essential skills include strong interpersonal skills, the ability to multitask, plan, establish priorities, and meet deadlines, as well as good judgment and attention to detail.

Will the Project Manager work with various stakeholders?

Yes, the Project Manager will collaborate effectively and efficiently with a variety of stakeholders within the People Operations Cabinet and the wider organization.

What types of projects will the Project Manager be working on?

The Project Manager will work on a range of projects, from implementing citywide programs and rolling out workforce policies to updating internal processes and policies for greater equity and efficiency.

Are there specific hours for this position?

Yes, the position requires a commitment of 35 hours per week.

Is residency in Boston required for this position?

Yes, Boston residency is required for this position.

Who does the People Operations Project Manager report to?

The Project Manager will report directly to the Chief of Staff.

What types of activities will the Project Manager be involved in beyond project management?

The Project Manager will also be involved in change management, communications activities, administering new programs, and assisting People Operations leadership with special projects and ongoing operations.

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Public service is a noble calling: to help others, to make our communities stronger, and to uphold the public trust. As city employees, we see the results of our hard work in our own community— in street and infrastructure improvements, new buildings rising from the ground, safer and more prosperous neighborhoods, and happier, healthier children, families, and senior citizens. We may all come from different backgrounds, but we are connected through our passion for service. What we do at work today, and everyday, shapes the Boston of tomorrow. Join us! ​​​​ The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.