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Personal Assistant

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Hilton

1mo ago

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • London

AI generated summary

  • You need 5+ years in a relevant role, strong hotel ops knowledge, advanced Microsoft skills, excellent communication, a degree in Business Admin or related field, and a relevant professional certification.
  • You will support expatriate recruitment, manage reports and meetings, ensure compliance, oversee administrative standards, handle communications, coordinate guest requests, and assist the General Manager.

Requirements

  • A minimum of five years’ relevant experience, preferably within a medium to large hotel environment, with at least three years in a comparable executive support role
  • Strong understanding of hotel operations, corporate processes, and administrative best practice
  • Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and standard office technologies
  • Excellent communication, interpersonal, and stakeholder‑management skills
  • A degree in Business Administration or related discipline (or equivalent professional experience)
  • Professional certification in secretarial, executive support, or administrative disciplines

Responsibilities

  • Support the General Manager with all aspects of expatriate recruitment, coordinating work visa and permit applications, and maintaining confidential expatriate files including contracts, leave, and travel records
  • Compile, prepare, and submit management and executive reports accurately and within agreed timelines
  • Attend key leadership meetings, including OMM and Executive Committee meetings, recording precise minutes and overseeing accurate translation and distribution where required
  • Monitor Executive Office administrative standards to ensure full compliance with corporate and brand guidelines
  • Manage the prompt translation, circulation, and tracking of government and regulatory communications, ensuring all obligations are met
  • Supervise the daily activities of Executive Office secretarial support, reviewing performance standards and facilitating appropriate training or coaching where required
  • Coordinate special reservation and guest requests received through the Executive Office with discretion and efficiency
  • Undertake additional executive support duties as assigned by the General Manager

FAQs

What is the job title for this position?

The job title is Personal Assistant.

Where is the Waldorf Astoria London - Admiralty Arch located?

The hotel is located at the end of The Mall opposite Buckingham Palace.

What is the primary responsibility of the Personal Assistant?

The primary responsibility is to provide confidential, proactive, and highly organized support to the General Manager, ensuring the seamless administration of the Executive Office.

What kind of experience is required for the Personal Assistant position?

A minimum of five years’ relevant experience, preferably within a medium to large hotel environment, with at least three years in a comparable executive support role is required.

What skills are necessary for candidates applying for this Personal Assistant role?

Candidates should possess exceptional professionalism, organizational excellence, advanced proficiency in Microsoft Office, and excellent communication and interpersonal skills.

Is a degree required for the Personal Assistant position?

While a degree in Business Administration or a related discipline is advantageous, equivalent professional experience may also be considered.

What kind of training or development opportunities does Hilton offer?

Hilton offers exceptional development programs designed to support and accelerate growth at every stage, along with opportunities for meaningful impact through Corporate Responsibility initiatives.

What are some of the benefits provided to employees in this role?

Employees enjoy a competitive salary, complimentary meals while on duty, a Team Member Travel Programme offering exclusive discounted stays, high street savings, and 28 days of holiday rising to 33 days with length of service.

What types of meetings will the Personal Assistant attend?

The Personal Assistant will attend key leadership meetings, including OMM and Executive Committee meetings.

What distinguishes Waldorf Astoria Hotels & Resorts within the Hilton brand?

Waldorf Astoria is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service promising bespoke, once-in-a-lifetime experiences.

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Hilton

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay