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Personal Assistant

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Capital One

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
  • London

AI generated summary

  • You need PA/Admin experience, flexibility, attention to detail, strong MS/G-Suite skills, excellent communication, time management, and good judgment for prioritization.
  • You will manage calendars, coordinate meetings, arrange travel, drive team events, prepare communications, and support general administrative tasks to foster a collaborative work environment.

Requirements

  • Experience in a PA or Admin role
  • A flexible and proactive approach
  • Fantastic attention to detail
  • Highly developed skills in Microsoft or G-Suite
  • Excellent interpersonal and communication skills
  • Fantastic time management
  • Good judgement and prioritisation capabilities

Responsibilities

  • Manage daily calendars for multiple leaders and executives, demonstrating ability to strategically prioritise across many requests and apply problem-solving skills to ensure time is leveraged in the highest value way
  • Build and maintain strong business relationships with executives (including C-Suite leaders) and administrative staff across internal and external organisations to coordinate confidential and high-visibility stakeholder meetings
  • Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for team meetings, client/partner meetings, and conferences
  • Partner with Communications team to assist with planning for internal and external executive speaking engagements
  • Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems
  • Drive key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events), being a beacon for team inclusion and belonging
  • Prepare professional business communication documents including emails, department newsletters and be able to edit shared documents
  • Participate in general administrative duties (printing, copying etc), desk allocation, mail distribution, ad-hoc projects, committees and/or group events
  • Promote a fun and team-oriented work environment for both your client group and the broader administrative team

FAQs

What is the primary role of a Personal Assistant at Capital One?

The primary role of a Personal Assistant at Capital One is to support approximately 4 leaders within the UK business by handling administrative tasks, managing calendars, arranging meetings, coordinating travel, and driving key team activities, thereby allowing executives to focus on department and company goals.

What experience do I need to apply for this position?

You need experience in a PA or administrative role, with skills in time management, attention to detail, and interpersonal communication.

What tools and software should I be proficient in?

You should have highly developed skills in Microsoft Office or G-Suite.

How often will I need to travel for this job?

Travel will be required from time to time to the Nottingham office.

What is the work schedule like for this position?

This is a permanent position based in the London office with a hybrid working model, where you'll typically work from the Nottingham office three days a week (Tuesdays, Wednesdays, and Thursdays).

Are there any opportunities for career progression?

Yes, Capital One offers strong and diverse career progression opportunities and invests heavily in the development of its employees through training programs.

What benefits does Capital One offer its employees?

Employees have immediate access to benefits including a pension scheme, bonus, generous holiday entitlement, private medical insurance, and flexible benefits like season-ticket loans and a cycle-to-work scheme.

How does Capital One support diversity and inclusion in the workplace?

Capital One is committed to building diverse and inclusive teams and partners with various organizations to support individuals from all backgrounds. They also have internal networks and support groups for various communities within the workplace.

How can I request reasonable adjustments during the recruitment process?

You can request reasonable adjustments by contacting ukrecruitment@capitalone.com, and all information will be kept confidential.

What is Capital One's mission and company culture?

Capital One is on a mission to help customers succeed by bringing ingenuity, simplicity, and humanity to banking, and values collaboration, openness, and respect, fostering an environment where innovation thrives.

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Capital One

Finance
Industry
10,001+
Employees

Mission & Purpose

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank. But we don’t think like one. We’re always thinking about what’s next. About how we can innovate. Inspire. And develop the tools our customers need to improve their financial lives. That’s where you come in. Your ideas, your experiences and your skills will help us make banking simpler. Working here is about doing bold things. And having that feeling like you belong right where you are. Because we’re doing cool work that lets you have a life outside of work. That’s life at Capital One.