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Pharmacy Dispensary Assistant

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Frimley Health NHS Foundation Trust

13d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Logistics
    Healthcare

AI generated summary

  • You need labelling and dispensing experience, good IT skills, GCSEs in English and Maths, NVQ 2, customer care knowledge, and experience with pharmacy systems like Hyperspace & Willow.
  • You will manage and supervise dispensary assistants, handle performance issues, provide training, oversee stock procedures, and ensure proper labeling and dispensing of medication.

Requirements

  • Previous experience in labelling and dispensing medication (essential)
  • Good IT and computer literacy skills
  • Ability to manage competing priorities and work to tight deadlines
  • Strong organisational and problem-solving skills
  • Enthusiasm for supporting colleagues through training and supervision
  • Educated to GCSE or equivalent, to include English and Mathematics
  • NVQ 2
  • Willing to undertake the Medicines Optimisation training (POD Assessment and Transcribing modules) if not already accredited
  • Previous experience of working on a reception in a busy environment
  • Basic computer skills
  • Experience of order, receipt and storage of goods
  • Basic knowledge of pharmaceuticals
  • Knowledge in over the counter sales
  • Previous dispensing experience
  • Understanding of Customer Care
  • Clear communicator both written and verbal
  • Ability to work as part of a team
  • Recent examples of providing good Customer Care
  • Experience of communicating with a wide range of people
  • Experience of working as a Dispensary Assistant
  • Experience of using Hyperspace & Willow pharmacy computer system

Responsibilities

  • The post holder supports the Lead Pharmacy Technician in the management of the dispensary assistants. This will include:
  • Management of sickness, absence and poor/ under-performing of assistants
  • Supervision and training of pharmacy assistants in reception, receipt and storage of stock, labelling and dispensing of medication
  • Supervision and delegation of assistants and their duties
  • Review and updating relevant procedures

FAQs

What qualifications are required for the Pharmacy Dispensary Assistant position?

Candidates should be educated to GCSE level or equivalent, including English and Mathematics, and must have an NVQ Level 2. They should also be willing to undertake Medicines Optimisation training if not already accredited.

Is previous experience in a pharmacy necessary?

Yes, previous experience in labelling and dispensing medication is essential for this role, along with experience working in a busy reception environment.

What skills are essential for the role?

Essential skills include strong organisational and problem-solving skills, good IT and computer literacy, excellent attention to detail, and the ability to work collaboratively as part of a team.

Are there opportunities for professional development?

Yes, Frimley Health NHS Foundation Trust offers a range of professional, management, leadership, and clinical skills training to support the development of its staff.

What are the main responsibilities of the Pharmacy Dispensary Assistant?

Main responsibilities include supervising and training other dispensary assistants, managing sickness and absence, delegating duties, and reviewing and updating relevant procedures.

What type of working environment can candidates expect?

Candidates can expect a supportive and inclusive environment, with a focus on teamwork in a fast-paced setting.

What flexible working options are available?

The Trust encourages applications from individuals looking for flexible working patterns and strives to meet both the staff's and service users' needs.

Are there any desirable criteria for applicants?

Yes, desirable criteria include basic knowledge of pharmaceuticals, experience with over-the-counter sales, previous dispensing experience, and familiarity with pharmacy computer systems like Hyperspace and Willow.

How does Frimley Health NHS Foundation Trust promote sustainability?

The Trust is committed to sustainability, aiming for NHS Net Zero, with environmentally responsible and energy-efficient designs for new developments and embedding sustainable practices across all areas.

How can applicants get more information about the position?

Applicants with queries can contact Harjit Bansal via email at Harjit.Bansal@nhs.net for further information about the position.

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Frimley Health NHS Foundation Trust

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.