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Pharmacy Manager

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Walmart Canada

Aug 5, 2024

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Saint John
  • Quick Apply

AI generated summary

  • You must be 16 or older and hold a Pharmacist License; an additional prescribing authorization in Alberta is optional.
  • You will manage pharmacy operations, lead teams, ensure customer satisfaction, maintain inventory, oversee prescription accuracy, and foster relationships with healthcare providers.

Requirements

  • Minimum Qualifications:
  • Age - 16 or older
  • License - Pharmacist License (secondary optional permit in Alberta: CA_APA - Additional Prescribing Authorization)

Responsibilities

  • - Lead the Pharmacy and OTC teams including participation in the recruitment and interviewing of candidates, train all associates on OBWs/SOPs and Walmart workflow and ensures their execution.
  • - Develop, assess, motivate and retain team members.
  • - Promote Walmart's brand to team members and customers.
  • - Develop a functional and collaborative relationship with the Prof Services District Manager.
  • - Develop a functional and collaborative relationship with the Store Management team and the Store Manager.
  • - Must operate Pharmacy to achieve established plans and budgets.
  • - Responsible for efficient Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews.
  • - Responsible for developing and executing business action plans to meet the corporate goals and developing corrective action plans based on deficiencies identified in reports (P&L, FSA visits, POAs, etc.) or by audits and DM visits.
  • - Responsible for maintaining accurate inventories in the Pharmacy by following Walmart OBWs/SOPs (receiving inventory management, disposal of expired products), addressing all customer complaints and resolve all customer problems to ensure excellent customer experience.
  • - Responsible for the regular care of the Pharmacy to ensure a proper appearance and hospital clean environment for associates and patients.
  • - Must maintain the professional image for the Pharmacy area as per Workstation Standardization and 6S Audit.
  • - Responsible for cascading communication coming from the SSC to all Pharmacy associates and OTC.
  • - Execute all programs assigned to the Pharmacy by the Prof Services team.
  • - Develop and establish collaborative relationships with other health care providers within the store (clinics, Vision Centre, their community etc.).
  • - Ensure that Pharmacy is open and operational during the posted business hours.
  • - Supervise and support the OTC manager in their everyday duties and responsibilities.
  • - Ensure excellent patient experience, locate merchandise on the sales floor.
  • - Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.
  • - Accept prescriptions and/or refill requests from Customers, Doctors or Hospitals.
  • - Ensure all prescriptions are filled accurately, efficiently, and safely using the established workflow models and counsel all patients on sold pharmaceutical products.
  • - Ensure proper storage of pharmaceutical products.
  • - Execute processes as per OBWs/SOPs.
  • - Ability to operate all equipment in the pharmacy (register, computer system etc.).
  • - Protect and maintain patient privacy at all times and follow provincial regulations established by the regulatory body.
  • - Ensure patients receive all eligible services they are entitled to (medication reviews, injections etc.) to meet specific patient needs.
  • - Ensure that Pharmacy is open and operational during the posted business hours.

FAQs

What are the main responsibilities of a Pharmacy Manager at Walmart?

The main responsibilities include overseeing day-to-day activities, ensuring compliance with Walmart policies and regulations, managing pharmacy operations, leading the pharmacy and OTC teams, developing business action plans, and providing excellent customer service.

What qualifications are required to apply for the Pharmacy Manager position?

The minimum qualifications include being 16 years or older and holding a Pharmacist License. An additional permit in Alberta, CA_APA (Additional Prescribing Authorization), is optional.

What qualities are preferred for the Pharmacy Manager role?

While there are no specific preferred qualifications listed, relevant experience in pharmacy management, strong leadership skills, and the ability to develop collaborative relationships are generally valued.

Is the Pharmacy Manager responsible for hiring and training staff?

Yes, the Pharmacy Manager is responsible for participating in recruitment, interviewing candidates, and training associates on Walmart's operating procedures and workflow.

How does the Pharmacy Manager ensure customer satisfaction?

The Pharmacy Manager addresses customer complaints, resolves problems, ensures accurate prescription filling, and promotes excellent patient experiences.

What should a Pharmacy Manager do to maintain inventory accuracy?

The Pharmacy Manager should follow Walmart's OBWs/SOPs for receiving, managing inventory, disposing of expired products, and conducting regular inventory assessments.

Does the Pharmacy Manager need to collaborate with other health care providers?

Yes, the Pharmacy Manager is expected to establish and develop collaborative relationships with other health care providers within the store and the community.

What equipment must a Pharmacy Manager be able to operate?

A Pharmacy Manager must be able to operate the pharmacy register, computer system, and any other equipment necessary for pharmacy operations.

How important is maintaining patient privacy in this role?

Maintaining patient privacy is crucial, and the Pharmacy Manager must protect and ensure patient confidentiality while adhering to provincial regulations.

Where is the primary location for this Pharmacy Manager position?

The primary location for this position is 621 Fairville Blvd, Saint John, NB E2M 4X5, Canada.

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Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.