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Pharmacy Support Worker

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  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Healthcare
  • Southampton

Requirements

  • * Be enthusiastic about working in a team, comfortable working individually and dedicated to providing the best possible service for the best possible patient outcome
  • * Be keen to develop and contribute to an emerging role
  • * Have excellent written and verbal communication skills
  • * Be self-motivated, flexible and adaptable
  • * Be able to work on busy wards
  • * 2 GCSE’s or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
  • * Commitment to complete NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification for pharmacy support, within 18 months of working
  • * Numerate and literate demonstrating ability to pass test at interview
  • * Use of information technology in the workplace or within education or voluntary sector
  • * Standard keyboard skills
  • * Customer service skills in the workplace or voluntary sector
  • * Communicate effectively with others in English both in speaking and writing
  • * Ability to follow procedures
  • * Attention to detail and accurate working
  • * Able to work independently and prioritise work with limited supervision
  • * Motivated and self-reliant and organised
  • * Adaptable particularly able to work in busy, noisy and changing environments

Responsibilities

  • Manage and supply ward stock
  • Label, Dispense and transport medication at ward level and within Dispensary
  • Assess and return medication to stock
  • General pharmacy housekeeping tasks, such as checking fridge temperatures, keeping stock cupboards tidy and managing expiry dates
  • Assisting with timely delivery of pharmacy services and patient discharges around the Trust
  • Liaise with other ward based pharmacy staff to provide near-patient services
  • Assist in the sorting of medicines returned to the pharmacy, disposing of unwanted medicines in accordance with departmental policy and returning appropriate items onto the pharmacy computer system following standard operating procedures.
  • Accurately select, prepare and supply medicinal products for individual patients use and/or for stock replenishment to wards and outside units.
  • Be responsible for good stock control in line with departmental SOPs, including ordering/receipting drug/sundry deliveries, dealing with the relevant paperwork, stock rotation, stock taking, checking expiry dates, crediting wards for used stock and putting stock on shelves.

FAQs

What are the main duties of a Pharmacy Support Worker?

The main duties include managing and supplying ward stock, labeling and dispensing medication, assessing and returning medication to stock, performing pharmacy housekeeping tasks, assisting with the timely delivery of pharmacy services, and liaising with other ward-based pharmacy staff.

What qualifications are required for this position?

The essential qualifications include 2 GCSEs or equivalent grades A*-C in English and Maths, a commitment to complete NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification within 18 months, and the ability to demonstrate numeracy and literacy.

Is previous experience in pharmacy necessary for this role?

Previous pharmacy or laboratory experience is desirable but not essential. Relevant experience in health or social care or stock control is also considered beneficial.

Are there opportunities for professional development?

Yes, there is a comprehensive in-house training program and opportunities to work on projects, be involved in audits, and contribute to the training and mentoring of staff.

Does the job require weekend work?

Yes, staff are required to contribute to weekend work as part of their core hours, with weekend working being approximately 1 weekend day in 6.

What type of skills are essential for this role?

Essential skills include customer service skills, effective communication in English, attention to detail, the ability to follow procedures, and the ability to work independently and prioritize tasks.

Is flexibility in working hours offered?

Yes, flexibility in working hours can be discussed during the interview process to accommodate individual needs.

What is the work environment like?

The work environment is busy, often in noisy and changing settings, as the role is ward-based within a hospital.

What benefits do employees receive?

Employees can access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and benefit from a generous pension scheme.

Where is the University Hospital Southampton NHS Foundation Trust located?

The hospital is located in Southampton, an attractive place on the south coast of England, with easy access to an international airport and direct trains to London.

🏥 #NHS careers @UHSFT 🌡 Putting patients first 🤝 Working together 🔬 Always improving #LeadingTheWay

Science & Healthcare
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

University Hospitals Southampton NHS Foundation Trust (UHS) offers a broad range of healthcare services, including specialized and emergency care, to the community. Their ultimate mission is to provide exceptional patient care, support, and treatment through innovation and excellence. UHS aims to improve health outcomes and enhance the patient experience by fostering a dedicated, skilled workforce and implementing advanced medical practices.

Benefits

  • Staff Discounts

    Receive discounts for major retailers and experiences with the Blue Light card, plus other salary sacrifice schemes.

  • 24/7 Wellbeing Support

    You can access impartial, confidential advice from qualified counsellors for many different issues.

  • Cycle to work

    Keep active with tax-free bikes and save up to 30% on cycling gear.

  • Park & Ride

    The Adanac Health & Innovation Campus provides a park and ride service.

  • Training & development

    We support development from entry level apprenticeships through to post doctoral research.

  • On-site Facilities

    Access to free gym membership, numerous eateries and bespoke gardens at our Southampton General site

  • Childcare support

    Support and advice is available to all employees on any childcare related issue.

  • Savings on childcare

    Access to childcare vouchers and our fee direct scheme.