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Porter

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Frimley Health NHS Foundation Trust

Nov 5, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Healthcare
    Facilities Management

Requirements

  • Have they worked shift patterns before
  • Understand the job role and function of the NHS
  • Have they worked in a service sector
  • Worked as part of a Team within the NHS
  • Do they know the trust values

Responsibilities

  • Work to the roster prepared by the site Portering Supervisor.
  • Ensure that all patients and visitors are treated in a polite and considerate manner and receive prompt assistance when required. To ensure that telephones are answered efficiently and courteously and that written and / or verbal messages are conveyed quickly, clearly and accurately.
  • Transport patients by means of bed, wheelchair or trolley, ensuring that the transportation is carried out in a safe and courteous manner.
  • Check that all modes of patient / equipment transport are safe and in good working order, place defect order for any maintenance that is required to your supervisor or departmental Manager.

FAQs

What are the primary duties of a Porter?

The primary duties include transporting patients, moving equipment and furniture, collecting and delivering supplies and samples, undertaking postal service duties, and collecting and disposing of waste.

What are the working hours for this position?

You will work up to 37.5 hours a week on a rota shift pattern, which includes nights and weekends.

Is previous experience in the NHS required for this role?

While previous NHS experience is desirable, it is not essential. Understanding the job role and function of the NHS is a requirement.

What qualifications are needed for this role?

You will need to pass a Maths and English assessment as part of the recruitment process.

Are there any specific values that employees are expected to uphold?

Yes, you are expected to embody the Trust's core values of Committed to Excellence, Working Together, and Facing the Future.

Do Porters interact with patients?

Yes, Porters interact with a high number of patients each day and play a vital role in making their stay as comfortable as possible.

Is flexible working required for this role?

Yes, applicants need to be flexible and may be asked to work various shifts, including nights and weekends.

What type of teamwork experience is beneficial for this position?

Experience working as part of a team within the NHS or in a front of house service setting is beneficial.

Are there any pay enhancements for unsociable hours?

Yes, you will receive pay enhancements for working unsociable hours.

What is the location of this vacancy?

This vacancy is at the Frimley Park site of the Frimley Health NHS Foundation Trust.

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Frimley Health NHS Foundation Trust

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.