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Post Office Clerk

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Shoppers Drug Mart

Aug 9, 2024

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Calgary
  • Quick Apply

AI generated summary

  • You must have strong computer skills, be detail-oriented and organized, efficiently process customer orders, and effectively balance teamwork with decision-making abilities.
  • You will provide excellent customer service, maintain an organized checkout area, manage cash and inventory, ensure compliance with policies, and perform various merchandising tasks.

Requirements

  • - Planning, Judgement and Decision Making
  • - Balance teamwork and efficiency in processing the customer order
  • - Organization and neatness
  • - Efficiency in processing the customer order
  • - Strong computer and register skills
  • - Well organized with the ability to record keep
  • - Detail oriented

Responsibilities

  • To provide prompt and superior customer service at the retail postal outlet
  • Maintain excellent customer service and checkout area
  • Provides excellent customer service and positively engages with all customers
  • Maintains a neat and organized checkout area
  • Greets all customers and displays warm demeanor
  • Accurately scans or enters product data
  • Accurately accounts for cash and coupon, lottery, and PC Optimum
  • Asks for customer’s PC Optimum Card during each transaction
  • Ensures proper documentation completed with respect to customers receipt and return of goods
  • Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
  • Ensures loss prevention Standards are followed
  • Controls cash, lottery, and stamp inventory
  • Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
  • Complies with all health and safety regulations
  • Complies with all store policies and procedures
  • Ensures the standards of housekeeping and image are maintained
  • Perform other duties as required

FAQs

What are the primary responsibilities of a Post Office Clerk?

The primary responsibilities include providing excellent customer service, maintaining an organized checkout area, accurately processing transactions, and ensuring loss prevention standards are followed.

What qualifications are required for this position?

Required qualifications include strong planning, judgment, and decision-making skills; the ability to balance teamwork and efficiency; organization and neatness; and efficiency in processing customer orders.

Is experience with computers necessary for this role?

Yes, strong computer and register skills are essential for effectively performing the duties of a Post Office Clerk.

What type of customer service is expected in this role?

The role requires providing excellent customer service, positively engaging with all customers, and maintaining a welcoming atmosphere.

Are there any specific health and safety regulations that need to be followed?

Yes, compliance with all health and safety regulations is required, along with adherence to store policies and procedures.

What should I wear as a Post Office Clerk?

You should present a proper image to the public in accordance with the Uniform Policy and Dress Code Guidelines.

Will I receive training for this position?

Yes, training is typically provided, and you will have access to online learning through the Academy.

Is there an opportunity for career growth in this position?

Yes, working in a Shoppers Drug Mart store offers opportunities for career advancement within a supportive environment.

How does the company support diversity in the workplace?

The company strives to reflect Canada's evolving diversity in their products, hiring practices, and store culture, recognizing it as an opportunity to better serve the community.

Can accommodations be requested for applicants with disabilities?

Yes, accommodations are available upon request for applicants and colleagues with disabilities.

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.