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Post Office Clerk

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Shoppers Drug Mart

Jul 26, 2024

  • Job
    Full-time
    Entry Level
  • Calgary
  • Quick Apply

AI generated summary

  • You should have strong communication skills, attention to detail, customer service experience, and the ability to handle cash and transactions accurately. Proficiency in basic computer skills is essential.
  • You will assist customers with mail and package services, handle transactions, maintain inventory, provide excellent service, and ensure a clean, organized workspace.

Requirements

  • - Planning, Judgement and Decision Making
  • - Balance teamwork and efficiency in processing the customer order
  • - Organization and neatness
  • - Efficiency in processing the customer order
  • - Strong computer and register skills
  • - Well organized with the ability to record keep
  • - Detail oriented

Responsibilities

  • To provide prompt and superior customer service at the retail postal outlet
  • Maintain excellent customer service and checkout area
  • Provides excellent customer service and positively engages with all customers
  • Maintains a neat and organized checkout area
  • Greets all customers and displays warm demeanor
  • Accurately scans or enters product data
  • Accurately accounts for cash and coupon, lottery, and PC Optimum
  • Asks for customer’s PC Optimum Card during each transaction
  • Ensures proper documentation completed with respect to customers receipt and return of goods
  • Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
  • Ensures loss prevention Standards are followed
  • Controls cash, lottery, and stamp inventory
  • Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
  • Complies with all health and safety regulations
  • Complies with all store policies and procedures
  • Ensures the standards of housekeeping and image are maintained
  • Perform other duties as required

FAQs

What is the primary responsibility of a Post Office Clerk at this store?

The primary responsibility of a Post Office Clerk is to provide prompt and superior customer service at the retail postal outlet, maintaining an excellent customer service and checkout area.

What are the main duties related to customer service for a Post Office Clerk?

The main duties related to customer service include providing excellent customer service, positively engaging with customers, maintaining a neat and organized checkout area, greeting all customers, accurately scanning or entering product data, accounting for cash and coupons, and asking for the customer's PC Optimum Card during transactions.

What merchandising tasks are expected from a Post Office Clerk?

A Post Office Clerk is expected to ensure proper documentation is completed concerning customers' receipt and return of goods, and to merchandise and maintain designated areas, which includes facing, signing, and labeling products.

How does the Post Office Clerk contribute to loss prevention?

The Post Office Clerk contributes to loss prevention by ensuring that loss prevention standards are followed and controlling cash, lottery, and stamp inventory.

What general duties must a Post Office Clerk comply with?

General duties include presenting a proper image in accordance with uniform policy and dress code, complying with health and safety regulations, adhering to store policies and procedures, maintaining housekeeping standards, and performing other required duties.

What qualifications are required for a Post Office Clerk?

Required qualifications include the ability for planning, judgment, and decision-making, balancing teamwork and efficiency in processing customer orders, organization and neatness, and efficiency in order processing.

What experience is necessary to become a Post Office Clerk?

Necessary experience includes having strong computer and register skills, being well-organized with good record-keeping abilities, and being detail-oriented.

What are the benefits of working at a Shoppers Drug Mart store as a Post Office Clerk?

Benefits include working for a local business owner while having the support of a national brand, a purchase discount program, flexible and varied schedules, competitive pay, and access to online learning through the Academy.

How does Shoppers Drug Mart address diversity in hiring?

Shoppers Drug Mart recognizes Canada’s diversity as an opportunity to better serve communities and strives to reflect the nation’s evolving diversity in the products sold, the people hired, and the culture created in their stores.

Is there accommodation available for those with disabilities at this job?

Yes, accommodation is available upon request for applicants and colleagues with disabilities.

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.