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Principal/Client Executive K-12

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PBK Architects

Jul 31, 2024

  • Job
    Full-time
    Entry Level
  • San Antonio
  • Quick Apply

AI generated summary

  • You must have extensive experience in K-12 architecture and client relations, strong leadership skills, and a proven track record of project management and business development.
  • You will build client relationships, oversee K-12 project development, ensure client satisfaction, lead project teams, and drive strategic growth while maintaining industry knowledge and delivering solutions.

Requirements

  • Here's What You'll Need:
  • Must be a Registered Architect in the State.
  • Must have a minimum of 15 years of experience in the architectural profession with no less than 10 years of experience managing project teams and processes.
  • Must have prior K12 and/or Higher Education experience to be considered.

Responsibilities

  • The Client Executive will serve as a top-level manager in a successful, growing firm.
  • He or she will interact regularly with senior representatives of current and prospective clients.
  • The Client Executive will oversee all client relations for a particular Client or multiple Clients, including project team performance and overall client satisfaction.
  • The Client Executive will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor.
  • The Client Executive will be a key contributor to further defining and guiding the strategic plan.
  • PBK’s corporate resources and management team will be made available to assist the Client Executive in meeting these goals.
  • The Client Executive will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices.
  • He or She will oversee client relations, including project team performance and overall client satisfaction.
  • The ability to establish and develop relationships with potential clients is essential.
  • She or He will work closely with the firm’s Marketing & Business Development departments to develop new opportunities and build relationships.
  • The Client Executive will promote a support structure to further develop the abilities of the staff.
  • He or She will also be responsible for staffing projections and overseeing the recruitment of new staff.
  • Executive Meetings
  • Board Meetings
  • Major Presentations
  • Introduction & Important Issues Meetings
  • Management & Staffing Meetings
  • New Hire Interviews
  • Client Maintenance
  • Business Development
  • Conferences/Seminars
  • High Level QAQC
  • Continuous 5-min Meetings with Production Director & Project Managers

FAQs

What is the primary role of the Principal/Client Executive K-12?

The Principal/Client Executive K-12 serves as a top-level manager responsible for client relations, overseeing project team performance, and ensuring overall client satisfaction within a successful, growing firm.

What are the key responsibilities associated with this position?

Key responsibilities include strategic planning, operational delivery of services, marketing and business development, and management and leadership of staff. The Client Executive will lead client relations and oversee staffing and recruitment.

What skills and experiences are required for this role?

Applicants must be a Registered Architect in the State, have a minimum of 15 years of experience in architecture, with at least 10 years managing project teams and processes, and possess prior K-12 and/or higher education experience.

How does the Client Executive contribute to the strategic plan of the firm?

The Client Executive is a key contributor in defining and guiding the strategic plan and will work closely with corporate resources and the management team to meet these strategic goals.

What kind of meetings will the Client Executive be involved in?

The Client Executive will participate in executive meetings, board meetings, major presentations, management and staffing meetings, new hire interviews, and conferences/seminars, among others.

What is the significance of building relationships with potential clients in this role?

Establishing and developing relationships with potential clients is essential for business development and creating new opportunities for the firm, ensuring sustained growth and client satisfaction.

How does the Client Executive ensure overall client satisfaction?

The Client Executive oversees client relations, monitors the performance of project teams, and implements feedback mechanisms to assess and enhance overall client satisfaction.

What is the work culture the Client Executive is expected to develop?

The Client Executive is responsible for the development of a supportive culture that enhances the abilities of staff, fostering a collaborative environment for achieving project success.

What is the expected engagement with the marketing and business development departments?

The Client Executive will work closely with the marketing and business development departments to identify new opportunities and cultivate relationships that drive the firm’s growth.

How important is prior experience in K-12 or higher education for this role?

Prior experience in K-12 or higher education is crucial for consideration for this position, ensuring the Client Executive understands the specific needs and dynamics of these sectors.

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PBK Architects

PBK is an award-winning architecture, engineering and consulting practice

Engineering & Construction
Industry
501-1000
Employees
1981
Founded Year

Mission & Purpose

PBK is an architecture and engineering firm specialising in the design of educational facilities and other community-focused projects. Their ultimate mission is to create innovative, functional, and sustainable environments that enhance the learning experience and foster community growth. The purpose of PBK is to deliver high-quality, client-focused solutions through a collaborative and integrated approach, ensuring that each project meets the unique needs and aspirations of its users.