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Principal/Client Executive K-12

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PBK Architects

Aug 6, 2024

  • Job
    Full-time
    Expert / Leadership (9+ years)
  • Austin
  • Quick Apply

AI generated summary

  • You must be a Registered Architect with 15+ years of experience, including 10+ years managing teams, and have prior K-12 or Higher Education project experience.
  • You will manage client relations, oversee project performance, drive business development, lead strategic planning, recruit staff, and conduct executive meetings to ensure client satisfaction.

Requirements

  • Here’s What You'll Need:
  • Must be a Registered Architect in the State.
  • Must have a minimum of 15 years of experience in the architectural profession with no less than 10 years of experience managing project teams and processes.
  • Must have prior K12 and/or Higher Education experience to be considered.

Responsibilities

  • - The Client Executive will serve as a top-level manager in a successful, growing firm.
  • - He or she will interact regularly with senior representatives of current and prospective clients.
  • - The Client Executive will oversee all client relations for a particular Client or multiple Clients, including project team performance and overall client satisfaction.
  • - The Client Executive will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor.
  • - The Client Executive will be a key contributor to further defining and guiding the strategic plan.
  • - The Client Executive will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices.
  • - He or She will oversee client relations, including project team performance and overall client satisfaction.
  • - The ability to establish and develop relationships with potential clients is essential.
  • - She or He will work closely with the firm’s Marketing & Business Development departments to develop new opportunities and build relationships.
  • - The Client Executive will promote a support structure to further develop the abilities of the staff.
  • - He or She will also be responsible for staffing projections and overseeing the recruitment of new staff.
  • - Executive Meetings
  • - Board Meetings
  • - Major Presentations
  • - Introduction & Important Issues Meetings
  • - Management & Staffing Meetings
  • - New Hire Interviews
  • - Client Maintenance
  • - Business Development
  • - Conferences/Seminars
  • - High Level QAQC
  • - Continuous 5-min Meetings with Production Director & Project Managers

FAQs

What is the primary responsibility of the Principal/Client Executive K-12?

The Principal/Client Executive K-12 is responsible for overseeing all client relations for particular clients, ensuring project team performance, and maintaining overall client satisfaction.

What qualifications are required for this position?

Candidates must be a Registered Architect in the state, have a minimum of 15 years of experience in the architectural profession, at least 10 years managing project teams and processes, and prior K-12 and/or Higher Education experience.

Will the Client Executive be involved in marketing and business development?

Yes, the Client Executive will work closely with the firm's Marketing & Business Development departments to develop new opportunities and build relationships with potential clients.

What kind of meetings will the Client Executive participate in?

The Client Executive will participate in executive meetings, board meetings, major presentations, introduction & important issues meetings, management & staffing meetings, new hire interviews, client maintenance, business development, conferences/seminars, high-level QAQC, and continuous 5-minute meetings with the Production Director and Project Managers.

What skills are important for the Principal/Client Executive K-12 role?

Extremely strong interpersonal skills with an aggressive yet personable demeanor are essential for this role.

Is prior experience with K-12 education necessary for this role?

Yes, prior K-12 and/or Higher Education experience is necessary to be considered for this position.

What kind of support structure will the Client Executive promote?

The Client Executive will promote a support structure to further develop the abilities of the staff and oversee recruiting for new staff.

Are there opportunities for strategic planning in this role?

Yes, the Client Executive will be a key contributor to further defining and guiding the strategic plan for the firm.

Will the Client Executive manage client satisfaction as part of their role?

Yes, the Client Executive will be ultimately responsible for client relations and ensuring overall client satisfaction.

Is this position more focused on operational or strategic responsibilities?

The position encompasses both operational and strategic responsibilities, including service delivery, culture development, and strategic planning.

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PBK Architects

PBK is an award-winning architecture, engineering and consulting practice

Engineering & Construction
Industry
501-1000
Employees
1981
Founded Year

Mission & Purpose

PBK is an architecture and engineering firm specialising in the design of educational facilities and other community-focused projects. Their ultimate mission is to create innovative, functional, and sustainable environments that enhance the learning experience and foster community growth. The purpose of PBK is to deliver high-quality, client-focused solutions through a collaborative and integrated approach, ensuring that each project meets the unique needs and aspirations of its users.