FAQs
What is the primary responsibility of the Principal Hyperion EPM Infra Administrator?
The primary responsibility includes managing day-to-day operations, providing end-user support, and supporting project initiatives across the EPM platform.
What Oracle products should the ideal candidate have experience with?
The ideal candidate should have experience with Oracle Hyperion (on-prem) products such as HFM, ERPi, FDM, Planning, Essbase, Essbase Studio, ODI, and Financial Reports.
Is experience with EPM cloud required for this position?
While hands-on experience with EPM cloud is not required, it is considered a significant advantage.
What level of experience is necessary for this position?
This position requires an experienced professional with a hands-on EPM infra-administration background.
What types of issues will the Principal Hyperion EPM Infra Administrator be responsible for?
The administrator will analyze and address functional and operational issues reported by customers within their Oracle EPM/Hyperion environment.
What educational qualifications are required for this role?
A Bachelor's Degree in Computer Science, Engineering, MIS, or a related field is required.
Are there any certifications preferred for this role?
Hyperion certification is preferred but not required.
What soft skills are crucial for a candidate in this role?
Strong verbal and written communication skills, the ability to work well in a team, and a strong desire for process improvement and automation are crucial.
Will the Principal Hyperion EPM Infra Administrator collaborate with any teams?
Yes, the administrator will work interdependently with technical infrastructure teams, application teams, and business units to ensure service delivery meets business objectives.
Is there opportunity for mentoring in this role?
Yes, the position involves providing mentoring and cross-training to peers and interdependent team members.
What is the career level associated with this position?
The career level for this position is IC4.
What are the key performance areas for system operation management?
Key areas include monitoring system performance, applying standard operational policies, and facilitating patching and deployment activities.
Are there any specific technologies that the candidate should be familiar with?
Knowledge of Oracle Database (12c/19c), Weblogic application server, Linux platform, and Oracle Cloud Infrastructure services is essential.
What kind of customer interaction is expected in this role?
The role includes customer management, understanding customer urgency, and providing support for application and administration-related issues.
Is teamwork important for this position?
Yes, being a team player and able to build consensus with other team members is crucial for success in this role.
What is the policy regarding diversity and inclusion within the company?
The company is committed to creating an inclusive culture that values diverse insights and perspectives, ensuring everyone can perform at their best.
What employee benefits does the company offer?
The company offers a competitive suite of employee benefits including medical insurance, life insurance, retirement planning access, and more.
