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Prison Support Role (Hiring Immediately)

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HM Prison and Probation Service

17d ago

  • Job
    Full-time
    Entry Level
  • Government & Politics
    Facilities Management
  • Peterborough

AI generated summary

  • You need strong communication skills, calmness under pressure, good judgment, common sense, and the ability to work varied shifts as part of a team. No qualifications needed.
  • You will support daily prison operations, perform security checks, manage deliveries, supervise visitors, monitor phone calls and CCTV, complete desk tasks, and escort vehicles across the grounds.

Requirements

  • You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.
  • Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
  • As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

Responsibilities

  • Supporting the day-to-day running of a busy prison.
  • Performing security and searches at the gate.
  • Managing deliveries.
  • Supervising visitors.
  • Monitoring phone calls and CCTV.
  • Carrying out desk duties and physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
  • Working a variety of shifts, including weekend and night shifts.
  • Protecting the public and making an impact on lives by supporting the important work happening daily in the prisons.
  • Gaining significant knowledge and experience of how a prison operates.

FAQs

What is the salary for the Prison Support Role?

The salary for the Prison Support Role at HMP Stocken is £29,432.

Are there any qualifications required for this job?

No qualifications are required for this job, but good communication skills and the ability to remain calm under pressure are essential.

What are the primary responsibilities of an Operational Support Grade (OSG)?

The primary responsibilities include supporting the daily running of the prison, managing deliveries, supervising visitors, conducting security searches, and monitoring phone calls and CCTV, among other tasks.

What types of shifts will I be required to work?

You will be required to work a variety of shifts, including weekends and night shifts, to ensure the prison runs smoothly.

Is there an opportunity for career progression within this role?

Yes, the OSG role offers significant knowledge and experience of prison operations and provides opportunities to apply for other positions, including the OSG to Prison Officer conversion scheme.

What training and development opportunities are provided?

You will receive great training, including access to a paid Level 2 apprenticeship in customer service, and opportunities for professional development and progression.

How many annual leave days do employees get?

Employees receive 25 days of annual leave on appointment, which increases to 30 days after 10 years of service, calculated on a pro-rata basis.

Are there benefits in addition to the salary?

Yes, employees receive benefits such as 9 days of bank, public, and privilege holidays, access to the Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

Will I have direct contact with prisoners in this role?

While your contact with prisoners is limited, you may interact with them occasionally depending on the particular prison.

How quickly do I need to apply for this position?

It is encouraged to apply promptly due to high levels of interest in the role.

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HM Prison and Probation Service

Preventing victims by changing lives.

Government
Industry
10,001+
Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.