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Prison Support Role (Hiring Immediately)

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HM Prison and Probation Service

17d ago

  • Job
    Full-time
    Entry Level
  • Government & Politics
    Facilities Management
  • Oxford

AI generated summary

  • You must hold a full UK driving licence with D1 category, be a good communicator, stay calm under pressure, work various shifts, and be a team player with good judgment.
  • You will support daily prison operations by managing security, supervising visitors, handling deliveries, and monitoring communications and CCTV. A mix of desk and physical tasks is involved.

Requirements

  • Applicants Must Hold a Full, Valid UK Driving Licence Which Must Include The D1 Vehicle Category Which Allows You To Drive Vehicles With
  • No more than 16 passenger seats, a maximum length of 8 metres, a trailer up to 750kg.
  • You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.
  • Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
  • As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

Responsibilities

  • As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison.
  • You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
  • It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
  • In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.
  • The OSG role will give you significant knowledge and experience of how a prison operates.
  • It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
  • In Addition To Your Base Pay, You Will Receive annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
  • 9 days bank, public and privilege holidays.
  • Access to a paid Level 2 apprenticeship in customer service.
  • Access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.

FAQs

What is the salary for the Prison Support Role?

The salary for the Prison Support Role is £29,432.

Is a driving licence required for this role?

Yes, applicants must hold a full, valid UK driving licence that includes the D1 vehicle category.

Are there any specific qualifications needed for this job?

No specific qualifications are required; however, good communication skills and the ability to stay calm under pressure are important.

What kind of tasks will I be doing in this role?

You will be involved in various tasks including security and searches, managing deliveries, supervising visitors, and monitoring phone calls and CCTV.

Are there shift requirements for this job?

Yes, you will work a variety of shifts, which will include weekend and night shifts.

Will I have direct contact with prisoners?

Your contact with prisoners will be limited, although there may be occasional interactions depending on the prison.

What opportunities for progression are available in this role?

The OSG role provides significant knowledge and experience of prison operations and can lead to other prison job opportunities, including the OSG to Prison Officer conversion scheme.

What kind of training will I receive?

You will receive great training and opportunities for progression and development within the role.

What benefits will I receive in addition to my salary?

In addition to your base pay, you will receive annual leave, bank holidays, access to a paid Level 2 apprenticeship, a generous pension scheme, and various employee benefits.

Is this job suitable for someone without transport options?

While having your own transport is beneficial due to the rural location of some establishments, it is not an essential requirement unless specified. However, you must be able to get to and from work on time for your shifts.

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HM Prison and Probation Service

Preventing victims by changing lives.

Government
Industry
10,001+
Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.