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Private Banking Executive AVP

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Barclays

Nov 9, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Banking & Finance
  • Dublin

Requirements

  • Essential Skills/Basic Qualifications:
  • APA/QFA Qualified or a commitment to achieving this qualification within the agreed timeframe.
  • Experience of international Private Banking risk and control frameworks and procedures.
  • Experience of regulatory issues/PB procedures, investment, fiduciary and banking product knowledge.
  • Client facing experience in a PBE role or similar industry role, onboarding clients and operational procedures, plus lending, FX and understanding of security requirements.
  • Demonstrate up to date knowledge of relevant changes in the marketplace, products, legislation and regulation and understands the implications to the role (e.g. anti-money laundering, Client Due Diligence & KYC). The ideal candidate will also able to demonstrate integrity and adherence to compliance policies and procedures.
  • Desirable skills/Preferred Qualifications:
  • Fluency in another language a plus.
  • The ideal candidate will have a Degree qualification but not mandatory.
  • The ideal candidate will be positive and self-motivated.
  • The successful candidate will have good interpersonal skills and adopt a team focus.

Responsibilities

  • To assist relationship managers to effectively manage their client portfolios and optimise the client experience.
  • Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials.
  • Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication.
  • Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities.
  • Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions.
  • Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations.
  • Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries.
  • Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager.
  • Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences.
  • Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services.
  • Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees.
  • Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

FAQs

What are the primary responsibilities of a Private Banking Executive AVP?

The primary responsibilities include assisting relationship managers in managing client portfolios, maintaining client information, processing transactions, preparing reports, coordinating schedules, and providing support for everyday product and services tasks.

Is there a requirement for leadership responsibilities in this role?

No, there are no leadership responsibilities in the Private Banking Executive AVP role.

What qualifications are essential for this position?

Essential qualifications include being APA/QFA Qualified or committed to obtaining this qualification, experience in international Private Banking risk and controls, regulatory issues, and client-facing roles, along with relevant knowledge in banking products.

Are there any preferred qualifications for the Private Banking Executive AVP role?

Yes, while a degree qualification is not mandatory, it is preferred. Fluency in another language and good interpersonal skills are also desirable.

What skills are assessed for success in this role?

Key skills assessed include risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills.

What is the purpose of the Private Banking Executive AVP role?

The purpose of the role is to assist relationship managers in effectively managing their client portfolios and optimizing the client experience.

Where is the location for the Private Banking Executive AVP position?

The position is located in Dublin.

What key stakeholders does a Private Banking Executive AVP interact with?

Key stakeholders include Private Bankers, external clients, authorized third-party offices, internal support teams, advisory teams (such as Compliance and Financial Crime), and Senior Management.

Is client-facing experience required for this role?

Yes, client-facing experience in a similar role is required, including onboarding clients and familiarity with operational procedures.

What are some examples of tasks the Private Banking Executive AVP will handle?

Examples of tasks include managing contracts and agreements, processing transactions, providing market trend analysis, handling client inquiries, and guiding new customers through account opening procedures.

Barclays is a British multinational bank offering personal, corporate, and investment banking services worldwide.

Finance
Industry
10,001+
Employees
1690
Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.