Process Advisor

Barclays

Oct 22, 2024

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
People, HR & Administration
Business, Operations & Strategy
Chennai

Requirements

To be a successful Process Advisor you should have experience with
Creation of complex contracts
Coordination with Stakeholders
Drafting & reviewing of contracts
Contract Screening
Some other highly valued skills may include:
Knowledge of Excel
Knowledge on Workday
Desirable skills/Preferred Qualifications:
Graduate/post-graduate in any discipline
Email writing skills
Experience of working in BPO/KPO
Flexibility in hours of work and ability to work changing shifts patterns
Ability to work within deadlines/customer demand
Familiarity with procedures, policies, products and services of a financial organization
Good Communication skills

Responsibilities

Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration.
On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration.
Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics.
Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
Identify escalation of policy breaches as required.
Take responsibility for customer service and operational execution tasks.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
Work within well-defined procedures that may involve a variety of work routines.
Demonstrate an understanding of the procedures.
Evaluate and select the appropriate alternatives from defined options.
Make judgements based on the analysis of factual information.
Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

FAQs

What is the primary role of a Process Advisor at Barclays?

The primary role of a Process Advisor at Barclays is to deliver HR services and support to colleagues, candidates, alumni, and third-party vendors, while driving innovation and excellence in the digital landscape.

What experience is required to apply for the Process Advisor position?

Candidates should have experience in the creation of complex contracts, coordination with stakeholders, drafting and reviewing of contracts, and contract screening.

Are there any specific software skills needed for the Process Advisor role?

Yes, knowledge of Excel and Workday is highly valued for this position.

What educational qualifications are preferred for this job?

A graduate or post-graduate degree in any discipline is preferred for this role.

What kind of work environment can I expect?

The work environment is dynamic and may require flexibility in hours, including the ability to work changing shift patterns.

Is prior experience in BPO/KPO necessary for this position?

While not mandatory, experience working in BPO/KPO is considered a desirable skill for candidates.

What are some key accountabilities for the Process Advisor?

Key accountabilities include delivering and executing HR operational activities, managing on- and offboarding processes, maintaining HR information system data accuracy, and providing guidance on HR policies.

Are there opportunities for career growth in this role?

Yes, there are opportunities for career growth as you gain skills and experience in HR services and process improvement.

What interpersonal skills are essential for a Process Advisor?

Good communication skills and the ability to build relationships with stakeholders and customers are essential for this role.

What values are expected of all Barclays colleagues?

Colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.

Barclays

Barclays is a British multinational bank offering personal, corporate, and investment banking services worldwide.

Finance

Industry

10,001+

Employees

1690

Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.