FAQs
What is the main responsibility of a Process Associate in GBS Operations?
The main responsibility is to deliver APLL commitment to key customers by meeting their day-to-day operations requirements and ensuring documentation requirements are met in a timely, accurate, and complete manner.
What skills are necessary for this position?
Strong organizational skills, attention to detail, effective communication, and familiarity with documentation processes are necessary for this position.
Is prior experience with Cargowise required?
While prior experience with Cargowise is beneficial, it may not be mandatory as relevant training can be provided.
What kind of customers will I be working with?
You will be working with key customers who rely on APLL for their logistics and transportation needs.
Are there opportunities for advancement in this position?
Yes, there are opportunities for advancement based on performance, skills development, and company needs.
What are the working hours for this role?
The working hours for this role will be defined based on customer requirements and may vary.
Will I receive training for this role?
Yes, training will be provided to ensure you understand processes and compliance requirements in the role.
How is performance evaluated in this position?
Performance is evaluated based on the accuracy and timeliness of documentation, customer satisfaction, and adherence to APLL commitments.