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Process Control Specialist / Logistics Analyst - *Night Shift*, EU Central Flow

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Amazon

Aug 29, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • Logistics
    Business, Operations & Strategy
  • Barcelona

Requirements

  • - You are proficient in English (European Framework level B2)
  • - You have a strong track record of communication skills across multiple stakeholder groups.
  • - You are a problem solver, comfortable working with data to make critical decisions.
  • - Fluency in another European language
  • - Experience working in remote / centralized teams
  • - Data science skills including SQL
  • - Excellent judgement to be able to make decisions under pressure
  • - Ability to influence others in pressured situations in pursuit of great outcomes
  • - Problem solving and analytical skills, ability to analyse numerical data points, and work with data to assess situations and take appropriate action.
  • - Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

Responsibilities

  • - Support FC Leadership by providing relevant expertise to help them manage their area of the fulfilment business.
  • - Simplify, Standardize, and Improve Processes by using our expertise and strategic position within Amazon fulfilment to innovate on behalf of the customer every day.
  • - Drive business goals such as overall volume plan, peerless customer experience, and reducing the time between a customer clicking “Buy” and receiving their order.
  • - Make lives easier for our operations partners by reducing necessary process steps in the pursuit of autonomous flow management within the fulfilment network.
  • - As a Logistics Analyst (internally called Process Control Specialist) you will be responsible for the day-to-day management of flow standards in a partner Fulfilment Centre (FC).
  • - Work together with Operations leaders to plan, then execute a shift while escalating risks or standard work deviations to senior managers.
  • - Act as a key advisor on all matters relating to customer fulfilment.
  • - Become a subject matter expert in flow management tools and processes, and how they interface with FC operations.
  • - Carry out deep dive analysis into improvement opportunities, promoting and leading comprehensive action plans across multiple stakeholders.
  • - Partnering with varied stakeholder groups across multiple business areas and levels of seniority.
  • - Track, communicate, and influence key performance indices such as customer risk, compliance with flow planning, and performance to site level KPIs.
  • - Take part in coaching initiatives to share your knowledge of the area with operators, or train new team members as part of their on-boarding.
  • - Be flexible to work on shift patterns including night, and weekend working.

FAQs

What is the main responsibility of a Process Control Specialist / Logistics Analyst?

The main responsibility is the day-to-day management of flow standards in a partner Fulfilment Centre (FC) and working with Operations leaders to plan and execute shifts while addressing risks and standard work deviations.

What shift patterns are required for this role?

This role requires flexibility to work on shift patterns including night and weekend working.

Is proficiency in another European language required for this position?

While fluency in another European language is a preferred qualification, it is not mandatory.

What skills are essential for this role?

Essential skills include strong communication and interpersonal skills, problem-solving and analytical abilities, data analysis using numerical data points, and the ability to influence others under pressure.

Is data science experience necessary for this position?

Yes, data science skills, including SQL, are beneficial for deep dive analysis into improvement opportunities and tracking performance indices.

Will I be working independently or as part of a team?

You will be partnering with varied stakeholder groups across multiple business areas and levels of seniority, indicating that teamwork and collaboration are critical aspects of the role.

How does this role contribute to the functionality of the fulfilment network?

This role simplifies, standardizes, and improves processes within the fulfilment network to enhance customer experience and reduce order delivery time.

What kind of training opportunities will be available?

The role includes participation in coaching initiatives to share knowledge with operators and involvement in training new team members as part of their onboarding process.

What does Amazon value in its workforce?

Amazon values passion for discovering, inventing, simplifying, and building, and is committed to employing a diverse workforce as essential to its success.

Are there opportunities for career progression within this role?

Yes, as you become a subject matter expert and partner with senior leaders, there are opportunities for growth and development within the organization.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.