Procurement Operations Team Lead

Financial Times

Aug 15, 2024

Applications are closed

Job
Full-time
Senior Level
Logistics
Business, Operations & Strategy
Manila

Requirements

The candidate must possess at least a Bachelor's/College Degree in Finance and/or Accountancy or equivalent courses.
A minimum of 5-6 years work experience in the Procurement or Procure to Pay team with a minimum of three years of supervisory experience.
Experience in operating Source to Pay (S2P) platforms (Coupa would be preferable) with strong knowledge across core functionalities and modules.
Strong knowledge of Procurement operations processes, for example contracting, query management, supplier, and content enablement
Proficient English in both written and verbal formats
Ability to coordinate and engage with key stakeholder groups across the business, Global and Local business units and suppliers.
Strong analytical and problem-solving skills to support activities such as reporting and query management.
Experience in mentoring existing talent.
Vast experience with promoting a service of excellence and continuous improvements on teams SLA.
Ability to work in a transformational environment and comfortable adapting to changes in scope, direction and/or timelines.
Results driven and self-motivated.
A sound working knowledge of Microsoft Office and Google.

Responsibilities

Manage the Procurement Operations team to ensure they provide administrative support to smooth the flow of transactions through the E2E processes and to provide reporting on exception activity.
Leads and manages direct reports and the entire work unit to enable team members to individually and collectively achieve agreed performance outcomes.
Manage the Procurement Operations element of the Coupa Phase 2 project implementation phase including areas such as supplier onboarding, the facilitation of the contract signatory process resolution and any support needed for Purchase Ordering issues. Leading the creation of a new Procurement Operations team to ensure service levels are achieved.
Responsible for implementing and managing the full cycle of the Procurement Operations process and ensures they are delivered in an efficient manner and completed in accordance with the Service Level Agreements (SLA).
Plans and prepares specific tasks, contingency plans and work schedules of employees ensuring coverage in key tasks of the team.
Defines and recommends the appropriate internal controls to minimise business risk and ensures that these controls are operating as designed.
Develops and executes short to medium term operational plans that are aligned with the business strategy.
Manages relationships with key internal and external stakeholders to gather valuable inputs for process improvement initiatives, improve collaboration and performances.
Acts as a primary point of contact of the department for procurement operation activities.
Responsible for managing the query management tool (Freshservice) to ensure all queries are being actioned and resolved within agreed SLA timelines.
Implements and reinforces existing policies and procedures; identifies and recommends opportunities for improvement and manages the implementation of approved enhancements.
Reviews and generates Key Performance Indicators (KPI) reports and tracks team performance in accordance with the SLAs.
Evaluates and discusses job performance with staff and trains or arranges training to be provided.
Addresses performance or behavioural issues of staff and recommends appropriate corrective action.
Assists in the review, development and implementation of process improvements or amendments within key areas of Procurement Operations.
Supports and performs in special tasks and projects that may be assigned.

FAQs

What is the primary role of the Procurement Operations Team Lead?

The primary role is to manage the end-to-end procure to pay process, including setting up new suppliers and processing contracts for goods and services using the automated Procurement system, Coupa.

What are the main responsibilities of the Procurement Operations Team Lead?

The main responsibilities include managing the Procurement Operations team, leading contract approval processes, overseeing Coupa administration, ensuring compliance with internal policies, and providing reporting on exceptions.

What qualifications are required for this position?

Candidates must possess at least a Bachelor's/College Degree in Finance and/or Accountancy, with a minimum of 5-6 years of work experience in Procurement or Procure to Pay, including at least three years in a supervisory role.

Is experience with Coupa necessary for this role?

Yes, experience in operating Source to Pay (S2P) platforms, particularly Coupa, is preferred, along with strong knowledge across its core functionalities and modules.

What skills are essential for success in this position?

Essential skills include strong analytical and problem-solving abilities, proficiency in English, experience in mentoring, and a strong understanding of procurement processes, along with the ability to engage with key stakeholders.

How will performance be evaluated in this position?

Performance will be evaluated using Key Performance Indicators (KPIs), tracking team performance against Service Level Agreements (SLAs), and through regular discussions on job performance and training needs.

Will there be opportunities for process improvement in this role?

Yes, the Procurement Operations Team Lead will assist in reviewing, developing, and implementing process improvements and enhancements within key areas of Procurement Operations.

What tools will be used for query management?

The query management tool used will be Freshservice, which the Procurement Operations Team Lead will manage to ensure queries are actioned and resolved within the agreed SLA timelines.

Is the role focused only on internal processes?

No, the role also involves managing relationships with key internal and external stakeholders to gather inputs for process improvement initiatives and improve collaboration.

Will there be a need to prepare specific task plans and schedules?

Yes, the Procurement Operations Team Lead will need to plan and prepare specific tasks, contingency plans, and work schedules to ensure coverage in key tasks of the team.

Financial Times

Entertainment & Media

Industry

1001-5000

Employees

1888

Founded Year

Mission & Purpose

About the Financial Times The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.