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Product Analyst

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Product
  • London

AI generated summary

  • You should have experience in product or digital analytics, SQL skills, knowledge of digital metrics, dashboard building, strong communication, and a degree in a quantitative field or equivalent experience.
  • You will analyze customer behavior, define success metrics, write SQL queries, build dashboards, support A/B testing, and collaborate with teams to enhance product performance and insights.

Requirements

  • Experience working in product, digital or behavioural analytics (ideally in ecommerce or digital platforms)
  • Confidence working with SQL to explore and transform data
  • Understanding of digital metrics such as conversion, retention and customer journeys
  • Ability to communicate insights clearly to a range of stakeholders
  • Experience building dashboards (e.g. Metabase or similar tools)
  • A collaborative mindset and comfort working in cross-functional teams
  • A degree in a quantitative field such as Mathematics, Statistics, Economics or Computer Science (or equivalent experience)

Responsibilities

  • Partner with Product Managers and UX teams to define success metrics and improve customer journeys
  • Analyse customer behaviour, identifying opportunities to improve conversion and engagement
  • Write SQL queries to explore performance, funnel drop-offs and feature usage
  • Build clear, actionable dashboards to track product and journey performance
  • Support A/B testing and experimentation to optimise digital experiences
  • Contribute to agile squads, shaping backlogs and supporting delivery
  • Investigate trends and uncover insights that drive better product decisions
  • Collaborate with analytics, BI and marketing teams to deliver meaningful data solutions

FAQs

What is the location for the Product Analyst position?

The position is located in London, UK.

What type of working arrangement does this role offer?

This role offers a hybrid working arrangement, with typically two days per week in the London office for collaboration and team connection.

What teams will the Product Analyst collaborate with?

The Product Analyst will partner with Product Managers, UX teams, and collaborate with analytics, BI, and marketing teams.

What tools or skills are required for this position?

Confidence working with SQL, experience building dashboards (e.g., Metabase or similar tools), and an understanding of digital metrics such as conversion and retention are required.

What kind of experience is preferred for this role?

Experience working in product, digital, or behavioral analytics, ideally in ecommerce or digital platforms, is preferred.

What is involved in the responsibilities of the Product Analyst?

Responsibilities include analyzing customer behavior, improving customer journeys, supporting A/B testing, and investigating trends to drive better product decisions.

What are the educational requirements for this role?

A degree in a quantitative field such as Mathematics, Statistics, Economics, or Computer Science (or equivalent experience) is required.

What are some of the benefits offered with this position?

Benefits include 33 days of holiday, private medical insurance, 24/7 Virtual GP access, employee assistance programs, and a 25% colleague discount, among others.

Is the company committed to inclusivity and accessibility?

Yes, the company is committed to creating a workplace where everyone feels they belong and welcomes applications from people of all backgrounds, experiences, and perspectives.

How can I apply for the Product Analyst position?

Interested candidates can apply by following the application process outlined in the job posting.

Making health and wellness a way of life for everyone.

Science & Healthcare
Industry
5001-10,000
Employees
1870
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.