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Product Manager - Post Purchase

  • Job
    Full-time
    Junior & Mid Level
  • Business, Operations & Strategy
    Product
  • Charlotte

AI generated summary

  • You need a relevant bachelor's degree, 2 years in project/product management, 1 year in product experience, agile background, strong writing, cross-functional teamwork, and data translation skills.
  • You will lead product planning, manage launches, conduct research, prioritize backlog, ensure UX/UI alignment, and collaborate with stakeholders to enhance post-purchase experiences.

Requirements

  • Bachelor’s degree in business, marketing, engineering, communications, or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 2 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
  • 1 year of experience in product and/or experience management
  • Experience in an agile software environment with strong writing ability
  • Experience working cross-functionally in a large organization
  • Experience working closely with senior leadership
  • Experience translating data into quantifiable actions/deliverables
  • Master’s degree in business administration or similar advanced degree
  • CSPO Certification

Responsibilities

  • Lead the product planning, development, and launch process for product roadmaps for post purchase exchanges.
  • Experiment, uncover gaps, and organize customer research for product roadmaps using market research, internal studies, and competitive analysis.
  • Manage scaled launches, track product launch metrics, and drive iteration based on feedback.
  • Represent the team in product-level discussions, addressing complex problems and collaborating with stakeholders to prioritize customer issues, drive adoption, and monitor product KPIs.
  • Attend business reviews, include product results, and contribute to business cases.
  • Maintain a prioritized product backlog aligned with strategy and data-driven prioritization.
  • Provide UX/UI approval, direction to cross-functional teams, and communicate updates.
  • Work closely with internal and external parties to ensure support upon product delivery.

FAQs

What is the job title for this position?

The job title is Product Manager - Post Purchase.

Where is this position located?

This position is based at the on-site Tech Hub in Charlotte, North Carolina.

What are the key responsibilities of a Product Manager for post purchase?

Key responsibilities include leading product planning and development, conducting customer research, managing product launches, monitoring product KPIs, maintaining a prioritized product backlog, and collaborating with cross-functional teams.

What qualifications are required for this role?

Minimum qualifications include a Bachelor’s degree in a related field, 2 years of experience in project or product management, 1 year of experience in product experience management, and experience working cross-functionally in a large organization.

Is experience in an agile software environment necessary?

Yes, experience in an agile software environment is required along with strong writing abilities.

Are there any preferred skills or education for this role?

Preferred skills include a Master’s degree in business administration and a CSPO Certification.

What benefits does Lowe’s offer to employees in this position?

Benefits include a 401k with up to 4.25% match, a discounted employee stock purchase plan, tuition-free education, maternity/parental leave, and a 10% associate discount.

What is the starting pay range for this position?

The pay range is $75,300.00 - $143,100.00 annually, with the starting rate varying based on factors such as the position offered, location, education, and experience.

Does Lowe's provide opportunities for professional development?

Yes, Lowe’s provides opportunities to develop new skills and support employee growth through mentorship and collaboration.

Is Lowe’s an equal opportunity employer?

Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to various protected categories.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.