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Production Shift Supervisor

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Papa Johns

Nov 2, 2024

  • Job
    Full-time
    Mid & Senior Level
  • Quick Apply

AI generated summary

  • You must supervise dough production, train staff on SSOPs, manage inventory, resolve team issues, track timecards, assist in hiring, and step in for the Team Leader as needed.
  • You will supervise dough production, conduct training, maintain quality, oversee team tasks, manage inventory, resolve complaints, assist with hiring, and support operations on the production floor.

Requirements

  • Supervise all operations of dough production and sanitation to ensure product quality and consistency.
  • Develop, introduce, evaluate and conduct training on departmental SSOPs.
  • Maintain quality and consistency of dough through systemized checks and balances and QA requirements.
  • Supervise production team’s daily tasks, assist in conducting regularly scheduled team meetings and assist with timely performance reviews to ensure efficiency and productivity of team.
  • Perform annual departmental re-training for Safety, GMPs ( classroom and hands-on ).
  • Assist Team Leader in controlling labor cost through effective planning, scheduling and on-the-job training.
  • Perform daily inventory counts to ensure an adequate supply of product is on hand and assist Team Leader in ordering product when necessary.
  • Complete Team Member timecard verification and sign-off through Kronos.
  • Field and resolve Team Member complaints and attendance issues including supporting documentation.
  • Order and maintain QCC operational supplies within budget margins.
  • Assist on the floor with receiving of bulk ingredients, rotating breaks and lunches, unloading trays and loading storage trailers to aid in the production process ( this would be approximately 20% of the work day ).
  • Maintain accurate and complete departmental records.
  • Work with HR in the interviewing and hiring of new Team Members.
  • Perform duties of Production Team Leader in his/her absence.

Responsibilities

  • Supervise all operations of dough production and sanitation to ensure product quality and consistency.
  • Develop, introduce, evaluate and conduct training on departmental SSOPs.
  • Maintain quality and consistency of dough through systemized checks and balances and QA requirements.
  • Supervise production team’s daily tasks, assist in conducting regularly scheduled team meetings and assist with timely performance reviews to ensure efficiency and productivity of team.
  • Perform annual departmental re-training for Safety, GMPs (classroom and hands-on).
  • Assist Team Leader in controlling labor cost through effective planning, scheduling and on-the-job training.
  • Perform daily inventory counts to ensure an adequate supply of product is on hand and assist Team Leader in ordering product when necessary.
  • Complete Team Member timecard verification and sign-off through Kronos.
  • Field and resolve Team Member complaints and attendance issues including supporting documentation.
  • Order and maintain QCC operational supplies within budget margins.
  • Assist on the floor with receiving of bulk ingredients, rotating breaks and lunches, unloading trays and loading storage trailers to aid in the production process (this would be approximately 20% of the work day).
  • Maintain accurate and complete departmental records.
  • Work with HR in the interviewing and hiring of new Team Members.
  • Perform duties of Production Team Leader in his/her absence.

FAQs

What are the primary responsibilities of the Production Shift Supervisor?

The primary responsibilities include supervising dough production and sanitation, conducting training on departmental SSOPs, maintaining product quality, overseeing the production team's daily tasks, and managing inventory and labor costs.

Is experience required for the Production Shift Supervisor position?

Yes, prior experience in a supervisory role in production or food manufacturing is preferred to effectively manage operations and team members.

What qualifications are necessary for this role?

A high school diploma or equivalent is required, and experience in food production, quality assurance, or a related field is beneficial. Strong leadership and communication skills are also essential.

How often are team meetings conducted?

Team meetings are conducted regularly to ensure proper communication and effectiveness within the production team.

What tools or systems are used for tracking time worked by team members?

Team Member timecard verification and sign-off are completed using the Kronos system.

Will I be involved in hiring new team members?

Yes, the Production Shift Supervisor will assist HR in the interviewing and hiring process for new team members.

Is training provided for new team members?

Yes, training will be developed, introduced, evaluated, and conducted for new team members regarding departmental SSOPs and safety protocols.

What is the work environment like for this role?

The work environment is fast-paced and dynamic, involving hands-on tasks such as receiving bulk ingredients and aiding in the production process.

Are there opportunities for career advancement within the company?

Yes, there are opportunities for advancement, particularly for those who demonstrate strong leadership and operational skills within the team.

Does Papa John's offer benefits to employees in this position?

Yes, eligible employees receive a comprehensive benefits package, which may include health insurance, retirement plans, and other perks.

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Papa Johns

Better Ingredients. Better Pizza. Better Get You Some.

Retail & Consumer Goods
Industry
10,001+
Employees
1984
Founded Year

Mission & Purpose

Papa John’s is a global pizza delivery and carryout chain known for its high-quality ingredients and superior taste. The company focuses on providing freshly made pizzas with a variety of toppings and sides, ensuring a satisfying dining experience for its customers. Papa John’s operates numerous locations worldwide, making it easy for customers to enjoy their favourite pizzas. The brand is committed to quality, customer satisfaction, and innovation, striving to be the best in the pizza industry by delivering exceptional food and service.