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Project Support Officer

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NHS Counter Fraud Authority

3d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Business, Operations & Strategy
  • Coventry
  • 20d left

AI generated summary

  • You must analyze complex data, produce detailed reports, communicate effectively, facilitate improvement workshops, and support performance reporting using VERTO to drive business transformation.
  • You will analyze complex data, produce impactful reports, facilitate workshops for business improvement, and support performance reporting to influence national strategic goals.

Requirements

  • Interpreting complex facts analysing and be accountable for producing reports and options for consideration by senior leaders and stakeholders.
  • Visually showing process and impact of change proposed of which some areas may be contentious or sensitive.
  • Demonstrate the impact of proposed interventions as a result of activity undertaken
  • Leading on highly complex analyses requiring accuracy, attention to detail and frequent, prolonged periods of concentration.
  • Accountable for communicating performance and project matters accurately using a wide range of engagement tools, to influence improvements nationally and meet strategic aims and objectives.
  • Addressing areas requiring business improvement or specific business analysis. Planning interdependent interventions, facilitating fact finding workshops using developed intrapersonal and communications skills to address and explore business improvement opportunities. Using persuasion, negotiation and training get the required insight to support and develop solutions, decision making and recommendation development that will lead to business change and transformation.
  • Support and develop reporting of NHSCFA’s performance cycle using VERTO that contributes to the strategic and financial targets.

Responsibilities

  • Interpreting complex facts analysing and be accountable for producing reports and options for consideration by senior leaders and stakeholders.
  • Visually showing process and impact of change proposed of which some areas may be contentious or sensitive.
  • Demonstrate the impact of proposed interventions as a result of activity undertaken
  • Leading on highly complex analyses requiring accuracy, attention to detail and frequent, prolonged periods of concentration.
  • Accountable for communicating performance and project matters accurately using a wide range of engagement tools, to influence improvements nationally and meet strategic aims and objectives.
  • Addressing areas requiring business improvement or specific business analysis. Planning interdependent interventions, facilitating fact finding workshops using developed intrapersonal and communications skills to address and explore business improvement opportunities. Using persuasion, negotiation and training get the required insight to support and develop solutions, decision making and recommendation development that will lead to business change and transformation.
  • Support and develop reporting of NHSCFA’s performance cycle using VERTO that contributes to the strategic and financial targets.

FAQs

What is the role of the Project Support Officer at NHSCFA?

The Project Support Officer will support the delivery of an organisational change programme, focusing on governance and structure in complex projects while fostering a culture shift towards technology and automation.

What type of projects will the Project Support Officer work on?

The Project Support Officer will work on multiple diverse functions related to the transformation and change initiatives within the NHS Counter Fraud Authority.

When will interviews for this position be held?

Interviews will be held in person during the week commencing 18th May 2026.

Who can I contact for more information about the role?

You can contact Nicola Burton, Associate Director – Technology, Transformation & Corporate Support, at nicola.burton@nhscfa.gov.uk for an informal chat regarding the role.

Are there any specific skills required for this role?

Yes, the role requires strong analytical skills, attention to detail, effective communication, as well as the ability to lead complex analyses and facilitate business improvement workshops.

Is there a preference for certain applicants in this position?

NHSCFA values diversity and encourages applications from all backgrounds, including those with disabilities or individuals interested in a secondment opportunity.

Will there be need for security checks for this position?

Yes, individuals employed by NHS Counter Fraud Authority will be required to undergo Baseline Personnel Security Standards checks.

What locations offer this job?

The position is available in offices located in Coventry, Newcastle, and London, with flexible, hybrid, and home-based working options.

Does NHSCFA provide any support regarding diversity and inclusion in the hiring process?

Yes, NHSCFA has policies in place to ensure that all applicants are treated fairly and consistently throughout the recruitment process, including consideration for reasonable adjustments for individuals with disabilities.

Is sponsorship available for this role?

No, NHSCFA does not hold a sponsor licence for skilled worker visas and is unable to employ candidates requiring sponsorship.

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NHS Counter Fraud Authority

The NHS Counter Fraud Authority is leading the fight against fraud, bribery and corruption in the NHS.

Government
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

The NHS Counter Fraud Authority (NHSCFA) is dedicated to preventing, detecting, and investigating fraud within the NHS. Their mission is to protect NHS resources by ensuring integrity and compliance across the healthcare system. Their purpose is to safeguard public funds, maintain trust in the NHS, and ensure that resources are used effectively to deliver high-quality patient care.