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Promotions Associate - Barrie (Bayfield Mall)

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Canadian Tire

Aug 13, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Barrie

Requirements

  • Basic math skills.
  • Computer literacy skills.
  • Ability to work with minimal supervision.
  • Experience with locating systems an asset.
  • Ability to work fast pace and adapt to change.
  • Strong belief in the Canadian Tire Values of honesty, integrity, and respect.
  • Organizational skills with attention to detail.
  • Ability to plan, prioritize, and complete detail-oriented tasks according to instructions and demonstrate responsibility for outcomes.
  • Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
  • Results-oriented individual.
  • Effective written and oral communication skills.
  • Ability to resolve retail and/or customer issues.
  • Ability to adapt and cope with challenging and changing situations.
  • Positive attitude, punctuality, and solid work ethic.
  • Standing/walking for 8 hours.
  • Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis.
  • Lifting and turning repeatedly throughout the shift.
  • Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist.
  • Ability to go up and down a ladder and stairs while carrying merchandise.
  • Walking and carrying things at the same time and pushing/pulling, as required.
  • As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions: Employment Verification.

Responsibilities

  • Customer Service
  • Learns about new products on a regular basis.
  • Keeps up to date with in-store promotions, in-store deals and product locations.
  • Locates products in the warehouse.
  • Guides customer to the location of requested items.
  • Demonstrates product knowledge.
  • Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.
  • Deals with challenging situations in a professional manner.
  • Supports a positive customer experience.
  • Operations
  • Executes the weekly deals and ensures the promotional items are placed and priced appropriately in the feature areas.
  • Keeps up to date with in-store promotions, in-store deals and product locations.
  • Operates computer and scanning devices for tracking inventory and enters all relevant coding in Canadian Tire systems.
  • Executes merchandise layout changes (set-up, maintenance, and removal of displays, signage, rollouts, and merchandising.
  • Stocks shelves and merchandise display areas neatly, by following Promotions Manager directives and using modules and planograms as guidelines.
  • Maintains the feature ends, side panels, and platform displays by replenishing as required to maximize sales and profits.
  • Ensures merchandise is presentable for customers, including aisles being accessible for customers.
  • Maintains promotional and seasonal merchandise.
  • Maintains merchandise on the retail floor and ensures that retail basics are executed efficiently (labeling, product facing, cleaning aisles and display areas etc.).
  • Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).
  • Removes stock belonging to a different location and replaces damaged or expired items when necessary.
  • Ensures that product and overstock is placed in the appropriate locations.
  • Secures heavy display items.
  • Reports stolen and damaged goods to Management.
  • Assists in maintaining quality presentation and in meeting store audit performance requirements in the department (e.g., number of holes, labels, top shelf storage, rain check posted for out of stock items, deadlines of seasonal changeovers, cleanliness, facing, fixtures are stored away when not in use, etc.).
  • Completes necessary paperwork on a daily basis.
  • Complies with company, store, department, and warehouse policies.
  • Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
  • Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
  • Completes other tasks, as required.

FAQs

What is the primary role of a Promotions Associate at Canadian Tire?

The primary role of a Promotions Associate is to execute various merchandising strategies and weekly in-store promotions, along with store maintenance tasks such as stocking shelves and merchandising.

What kind of customer service responsibilities does a Promotions Associate have?

A Promotions Associate is responsible for learning about new products, keeping up to date with in-store promotions, guiding customers to product locations, demonstrating product knowledge, and responding to customer inquiries.

What are the operational tasks involved in this position?

Operational tasks include executing weekly deals, maintaining inventory accuracy, stocking shelves, executing merchandise layout changes, and ensuring that promotional items are displayed and priced correctly.

Are there any specific skills required for this position?

Yes, the required skills include strong organizational skills, effective communication, the ability to work independently, and basic math and computer literacy skills.

What kind of career opportunities are available after working as a Promotions Associate?

Potential career opportunities include advancement to Supervisor, Warehouse Manager, Promotions Manager, and other retail or management roles within the Canadian Tire family.

What physical demands are associated with the Promotions Associate position?

The physical demands include standing or walking for 8 hours, lifting and carrying merchandise items of varying weights, and the ability to go up and down ladders or stairs while carrying items.

Is there a requirement for background checks in this position?

Yes, as a condition of employment, this position may be subject to successful completion of employment verification and other pre-employment conditions.

What type of work environment can a Promotions Associate expect?

A Promotions Associate can expect a fast-paced retail environment that requires teamwork, attention to detail, and a positive customer service attitude.

Does the company offer training for the Promotions Associate role?

Yes, Canadian Tire provides extensive training as part of their competitive compensation package for the Promotions Associate role.

How should a Promotions Associate handle challenging customer situations?

A Promotions Associate should deal with challenging situations in a professional manner and aim to support a positive customer experience.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward We proudly provide customers from coast to coast with innovative products and services. From winter snow to summer sun, We Are Here to Make Life in Canada Better.