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Quality Technologist

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Claire's

Feb 13, 2025

  • Job
    Full-time
    Mid & Senior Level
  • Legal
  • Birmingham
  • Quick Apply

AI generated summary

  • You need a degree in Law, Chemistry, or related field, or equivalent experience, plus experience in quality roles, familiarity with EU/NA laws, Excel skills, and fluency in a European language is a plus.
  • You will ensure product compliance with safety standards, approve orders, train teams, liaise with authorities, improve supplier quality, and provide legal guidance and product assessments.

Requirements

  • Degree or equivalent in Law, Chemistry, or a role-specific qualification.
  • Or equivalent experience in a similar field.
  • Proven experience in a quality-focused role within a test house, retail environment, or legal consultancy.
  • Familiarity with EU and NA legal systems, particularly in prosecuting or defending cases.
  • Strong working knowledge of EU and NA product laws and standards.
  • Intermediate to advanced Microsoft Excel skills, including macros and pivot tables.
  • Bonus: Fluency in a European language (French, Spanish, or German preferred).

Responsibilities

  • Ensure products are tested and documented to meet safety and legal standards.
  • Approve product orders on PEMS (EU).
  • Provide legal advice to buyers and internal teams as needed.
  • Liaise with enforcement authorities in the EU/NA on compliance and intellectual property issues.
  • Work with suppliers to improve quality standards and compliance.
  • Assist the NA/EU quality teams and provide product assessments with practical solutions.
  • Train regional and district managers on legal and quality standards.
  • Monitor and produce legal updates for the team.
  • Assist in developing product standards and testing protocols.
  • Identify and liaise with appropriate laboratories for product testing.
  • Provide training on legal requirements to buyers, suppliers, and other relevant stakeholders.
  • Support induction training for new team members and managers.
  • Offer expert guidance on quality and compliance issues to ensure customer satisfaction.

FAQs

What is the job title for this position?

The job title is Quality Technologist (Global).

Where is this position located?

This position is based at our European HQ in Erdington, working three days a week.

What are the primary responsibilities of a Quality Technologist?

The primary responsibilities include ensuring product safety and compliance, collaborating with buyers and suppliers, providing training on quality standards, and supporting quality functions in both North America and Europe.

What qualifications are required for this role?

A degree or equivalent in Law, Chemistry, or a role-specific qualification is required, along with proven experience in a quality-focused role.

Is fluency in any specific languages preferred for this position?

Yes, fluency in a European language such as French, Spanish, or German is preferred.

What kind of experience is needed for this role?

Proven experience in a quality-focused role within a test house, retail environment, or legal consultancy is needed, along with familiarity with EU and NA legal systems.

Will I need to provide training as part of this role?

Yes, you will provide training on legal requirements and quality standards to buyers, suppliers, and relevant stakeholders.

What tools will I need to be proficient in for this job?

Intermediate to advanced skills in Microsoft Excel, including macros and pivot tables, are required.

What is the company's commitment to diversity and inclusion?

Claire's is committed to diversity, equity, and inclusion and encourages applications from all underrepresented groups, including people with disabilities.

How does Claire's support employee training and development?

Claire’s supports employee training by providing induction training for new team members and ongoing training on legal and quality standards.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.