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Quantitative UX Researcher

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Baylor Scott & White Health

Sep 26, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Data
    Research & Development
  • Dallas

Requirements

  • Bachelor's degree in a relevant field such as Human-Computer Interaction, Computer Science, Psychology, Cognitive Science, Applied Statistics, or a related discipline
  • Proven experience as a quantitative UX researcher, with a strong portfolio demonstrating successful research outcomes and the ability to influence product design and strategy
  • Expertise in conducting quantitative research methods, such as interviews, surveys, usability testing, card sorting, and heuristic evaluations
  • Demonstrated proficiency in using quantitative UX research tools and software, such as Qualtrics, Medallion, SurveyGizmo, UserTesting.com, and other analytics platforms
  • Proficiency in analyzing research data and synthesizing findings into clear, actionable insights and recommendations
  • Excellent communication skills, with the ability to effectively articulate research findings to both technical and non-technical stakeholders through story-telling
  • Strong knowledge of quantitative UX design principles and best practices, with an understanding of how research informs business decisions
  • Familiarity with healthcare industry trends, patient engagement, and regulatory considerations is highly desirable, but not required
  • Ability to work independently and manage multiple research projects simultaneously, while adhering to deadlines
  • Leadership skills, with the ability to inspire and mentor junior researchers, and collaborate effectively with cross-functional teams
  • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • EXPERIENCE - 5 Years of Experience

Responsibilities

  • Account Management: Handle internal stakeholder requests to evaluate primary business questions and desired output, developing quantitative analysis strategies to guide business decisions.
  • Survey Tool Management: Oversee survey tool management and administration, including user management and data cleaning.
  • Survey Design Strategy: Lead the selection and implementation of survey question types, formats, and methodologies, ensuring consistency and alignment with transactional and experience metrics with data analysis needs.
  • Designing Research Studies: Plan and execute quantitative research studies to gather insights into user behavior, preferences, and interactions with physical and digital products and services.
  • Data Collection and Analysis: Collect, analyze, and interpret quantitative data using tools such as surveys, analytics platforms, and behavioral data to inform product decisions.
  • Statistical Analysis: Apply statistical methods and techniques to analyze large datasets and derive meaningful insights that contribute to improving user experiences.
  • Reporting and Visualization: Communicate findings and insights effectively through clear and compelling reports, data visualizations, and presentations to stakeholders.
  • Collaboration: Partner closely with qualitative UX researchers, UX designers, product managers, engineers, and other key stakeholders to integrate research findings into the product development process.
  • Continuous Improvement: Stay updated on current industry trends, best practices, and emerging methodologies in quantitative UX research to continually improve research processes, standardization and methodologies.
  • Cross-functional Support: Provide support and guidance to teams on quantitative research methods and data-driven decision-making processes.
  • Data Management: Lead collaboration across teams to define survey standards, ensure data compliance, and establish protocols for data handling and storage. Recording and maintaining comprehensive knowledge management documentation and repository for survey results, survey designs, programming codes, and data usage.

FAQs

What are the primary responsibilities of a Quantitative UX Researcher?

The primary responsibilities include survey management, survey design strategy, conducting quantitative research studies, data collection and analysis, statistical analysis, reporting and visualization, collaboration with cross-functional teams, continuous improvement of research methodologies, and data management.

What qualifications are required for this role?

A Bachelor's degree in a relevant field such as Human-Computer Interaction, Computer Science, Psychology, Cognitive Science, Applied Statistics, or a related discipline is required, along with at least 5 years of experience as a quantitative UX researcher.

What tools and software should a Quantitative UX Researcher be proficient in?

Proficiency is required in using quantitative UX research tools and software such as Qualtrics, Medallion, SurveyGizmo, UserTesting.com, and various analytics platforms.

Is experience in the healthcare industry required for this position?

Familiarity with healthcare industry trends and patient engagement is highly desirable but not required for this position.

What is the salary range for this role?

The salary range for this position is between $88,400 and $150,300 annually, with specific rates depending on qualifications and prior experience.

Are there opportunities for professional development?

Yes, the role includes opportunities for professional development, such as tuition reimbursement and the chance to mentor junior researchers.

What are the expected working hours for this position?

The working hours are generally full-time, with expectations to manage multiple research projects simultaneously while adhering to deadlines.

What benefits are offered with this position?

The benefits package includes immediate eligibility for health and welfare benefits, a 401(k) savings plan with a dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning Day 1.

Will I be working independently or as part of a team?

The role requires collaboration with cross-functional teams while also having the ability to work independently on multiple research projects.

What does the company value in a Quantitative UX Researcher?

The company values a deeply empathetic researcher who is endlessly curious, has a strong portfolio demonstrating successful research outcomes, and can effectively communicate findings to both technical and non-technical stakeholders.

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Baylor Scott & White Health

Changing Healthcare for the Better.

Science & Healthcare
Industry
10,001+
Employees
1903
Founded Year

Mission & Purpose

As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans. For more information, visit: BSWHealth.com.

Culture & Values

  • We serve faithfully

  • We never settle

  • We are in it together

  • We make an impact