FAQs
What is the job title for this position?
The job title is Rail Terminal Worker.
Where is the location of the job?
The position is located in Port Talbot and Newport.
What type of company is Acorn By Synergie partnering with?
Acorn By Synergie is partnering with a leading freight company that offers sustainable and innovative logistics solutions across the UK and Europe.
What are the main responsibilities of a Terminal Support Worker?
The main responsibilities include terminal administration duties, examining loads on rolling stock, maintaining records, providing customer service, conducting risk assessments, and ensuring safety procedures are followed.
Is customer service a key focus in this job?
Yes, delivering customer service excellence is a key focus in this role at all times.
What experience or skills are preferred for this position?
While specific experience or skills are not mentioned, familiarity with terminal administration, safety regulations, and customer service processes would be beneficial.
Are there opportunities for growth within the company?
Yes, the company is experiencing a period of sustained growth and recruitment, indicating opportunities for advancement.
Will there be training provided for safety procedures?
Yes, training related to risk assessments and safety procedures is expected as part of the role.
What is the company's commitment to customer service?
The company aims to deliver business requirements in line with commercial agreements and customer Service Level Agreements (SLA), ensuring high standards of customer service.
What qualifications do I need to apply for this role?
Specific qualifications are not stated, but relevant experience in terminal operations or logistics may be advantageous.

