FAQs
What qualities are you looking for in an ideal receptionist?
We are looking for someone who is passionate, courteous, dependable, has top-notch organizational skills, and can bring their warm and friendly personality to work.
What kind of training will I receive as a receptionist?
You will receive ongoing job-related training programs, regular coaching from your manager, and access to our “GROWonline” learning portal to help you develop your skills.
Are there opportunities for career progression at Leonardo Hotels?
Yes, we offer clear paths for progression and support your development through various training programs and regular learning sessions.
What are some of the perks of working for Leonardo Hotels?
Being part of our team includes special rates on hotel rooms, a recognition scheme, meals at work, a talent referral scheme, wellness support, and regular celebrations like Thank You Week.
What is the work environment like at Leonardo Hotels?
The work environment is vibrant and friendly, emphasizing teamwork, customer interaction, and a fun atmosphere with regular team activities and celebrations.
What does the receptionist role involve on a daily basis?
The receptionist is responsible for managing the check-in and check-out processes, offering guidance to guests, and delivering exceptional customer service.
Is prior experience required for this receptionist position?
While prior experience in a hospitality role is beneficial, a positive attitude and the willingness to learn are highly valued.
What is the company culture like at Leonardo Hotels?
Our culture emphasizes genuine hospitality, with a focus on valuing each team member for their individuality, fostering a fun working environment, and encouraging teamwork.
Are there any social events for staff?
Yes, we host various social events such as summer barbecues, Christmas parties, and our annual Employee Awards Celebration to celebrate our team members.
How do you ensure well-being and support for employees?
We provide access to a Company Pension Scheme, Life Assurance, Wellbeing Support, and various wellness webinars to ensure our employees feel valued and supported.
