FAQs
What are the main responsibilities of the Receptionist position?
The Receptionist will actively manage the reception area, support the referral process for patient pathways, book and reschedule appointments, use the EHRS system, retrieve information from various hospital systems, and answer queries from patients and other departments.
Is experience in a healthcare setting required for this role?
While prior experience in a healthcare setting is beneficial, strong communication skills, good organizational abilities, and a willingness to learn are also key attributes for this position.
What qualities are you looking for in a candidate?
We are seeking an enthusiastic individual with excellent written and verbal communication skills, good organizational skills, flexibility, and the ability to work autonomously within a multidisciplinary team.
What are the working hours for this role?
The specific working hours will be discussed during the interview process, but the role requires flexibility to accommodate a busy reception environment.
How does the pay scale for this position work?
The position will be paid under the current 23/24 pay scales if employment starts before the 24/25 pay scales are implemented. Any backpay will be adjusted accordingly after the new pay scales take effect in autumn 2024.
Who can I contact for further information about the position?
For further details or informal visits, you can contact Katarzyna Saunders, the Service Manager, at k.saunders14@nhs.net.
What is the vision of University College London Hospitals NHS Foundation Trust (UCLH)?
UCLH's vision is to deliver top-quality patient care, excellent education, and world-class research across its various specialist services.
How does UCLH demonstrate its commitment to sustainability?
UCLH is committed to becoming a carbon net zero health service, with targets to achieve net zero for direct emissions by 2031 and indirect emissions by 2040, embedding sustainable practices throughout the organization.