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Receptionist

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Condé Nast

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Facilities Management
  • London
  • Quick Apply

AI generated summary

  • You should have Front of House experience, strong communication skills, attention to detail, and a calm demeanor under pressure. Proactive, with a friendly attitude and willingness to assist the team.
  • You will greet visitors, manage switchboard calls, handle office bookings, ensure cleanliness, manage supplies, distribute magazines, and cover the Facilities Manager when needed.

Requirements

  • Previous Front of House or Receptionist experience
  • A friendly, approachable, and professional manner with a genuine passion for delivering excellent service
  • Strong communication skills, both written and verbal, with confidence using Google Suite and other office software
  • Reliable and consistently demonstrating attention to detail
  • The ability to stay calm and composed under pressure, handling multiple priorities with ease
  • Fire Marshal and/or First Aid training is an advantage (training can be provided if required)
  • A proactive, hands-on attitude, willing to support the wider team with day-to-day tasks and ad hoc duties
  • Comfortable with occasional heavy lifting and manual handling as part of maintaining a smooth front-of-house operation

Responsibilities

  • Greet all visitors and staff to Condé Nast warmly and efficiently
  • Answer the main switchboard telephone line – directing callers to the most appropriate person, taking concise messages and responding in a smooth and professional manner
  • Manage Office Space booking system
  • Add new staff to designated areas
  • Book desks for any non-UK/visiting staff
  • Manage meeting room bookings
  • Authorise Google Calendar meeting room bookings
  • Check with the day cleaners and give instructions for the cleaning of rooms between meetings (where possible)
  • Assisting with event bookings and setting up (where possible)
  • Ensuring the reception area is kept clean, tidy and in a good state of repair
  • Ensuring the breakout areas are always kept to a high standard
  • Delivery of magazines to the executives
  • Stock check of stationery hubs
  • Stock check of consumables (tea/coffee) and milk deliveries
  • Ordering of stationery, milk and consumables
  • Distribution of fruit to the cafe area
  • Cover for the Facilities Manager when on annual leave or out of the office
  • Fire Marshal
  • Switchboard responsibilities
  • Management access control and access card creation. Updating the card and starters/leavers spreadsheets

FAQs

What are the working hours for the Receptionist position?

The working hours for the Receptionist position are between 08:00 and 18:00, on a shift pattern.

Is previous experience required for this role?

Yes, previous Front of House or Receptionist experience is required.

What skills are important for this position?

Strong communication skills, attention to detail, a professional manner, and proficiency with Google Suite and other office software are important for this position.

Is there training provided for Fire Marshal or First Aid?

Yes, training for Fire Marshal and/or First Aid can be provided if required.

What are the main responsibilities of the Receptionist?

Main responsibilities include greeting visitors, managing the switchboard, handling office space bookings, maintaining a tidy reception area, and covering for the Facilities Manager when needed.

Are there any physical requirements for the role?

Yes, the role requires occasional heavy lifting and manual handling as part of maintaining a smooth front-of-house operation.

What benefits do we offer to Receptionists?

Benefits include 25 days of holiday (plus bank holidays), access to healthcare, a pension scheme, wellness tools, and discounts on magazine subscriptions.

How can I apply for the Receptionist position?

You can apply by submitting your CV and cover letter through the application link.

Does Condé Nast value diversity in the workplace?

Yes, Condé Nast values diversity of background, views, and cultures and celebrates personal qualities and contributions.

Are there opportunities for professional growth in this role?

Yes, there are opportunities for personal and professional growth through the Condé Nast Learning Hub, which offers various courses and training.

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Condé Nast

Entertainment & Media
Industry
1001-5000
Employees
1909
Founded Year

Mission & Purpose

Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 88 million consumers in print, 419 million in digital and 432 million across social platforms, and generates more than 1 billion video views each month. The company is headquartered in New York and London, and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico and Latin America, Russia, Spain and Taiwan. Launched in 2011, Condé Nast Entertainment is an award-winning production and distribution studio that creates programming across film, television, social and digital video and virtual reality.