FAQs
What are the working hours for the Receptionist position?
The Day Unit is open Monday to Friday from 8am to 5pm, with shift patterns on rotation from 9am to 5pm and 8am to 4pm.
Is speaking Welsh a requirement for this position?
The ability to speak Welsh is desirable for this post, but Welsh and/or English speakers are equally welcome to apply.
What main responsibilities will I have as a Receptionist in the Haematology Day Unit?
As a Receptionist, you will be responsible for answering telephone queries, greeting visitors, data entry, filing patient records, coordinating online patient documentation, and supporting the clinical team with administrative processes.
Who can I contact for more information about the job?
For further details or informal visits, you can contact Angelo Montaquila, the Administration Manager, at angelo.montaquila@wales.nhs.uk or by telephone at 02920742111.
Is prior experience in a similar role required for this position?
While the job description does not explicitly state a requirement for prior experience, effective teamwork, organizational skills, and good IT and communication skills are essential.
What type of work environment will I be in as a Receptionist?
You will be working in a healthcare setting within the Haematology Day Unit at the University Hospital for Wales, serving patients, visitors, and colleagues in a professional and friendly manner.
Are there opportunities for career advancement within the Cardiff and Vale University Health Board?
Yes, Cardiff and Vale University Health Board offers a diverse range of career opportunities across its various hospital sites, enabling growth and advancement within the organization.
Are there any specific IT skills that are required for this position?
You should have good IT skills, particularly with computerized patient management systems and general office software for data entry and handling patient information.
What is the mission of the Cardiff and Vale University Health Board?
The mission is “Living Well, Caring Well, Working Together,” with a vision that every person’s chance of leading a healthy life should be equal.